Customer Service Officer

Customer Service Officer

Housing

Manchester

Full time, Contract

Our team at Sellick Partnership for a housing association based in Manchester, Greater Manchester on a full time, contract. This role will be focusing on organising house operatives, and repairs covering day to day and void jobs to meet customer needs.

Day to Day Responsibilities for Customer Service Officer:

• Ensure that customer appointments are scheduled appropriately to consider customer needs and ensure the right operative/contractor is allocated the job
• Use daily tracker reports to manage travel / distance between jobs
• Ensure that customer appointments are scheduled appropriately to consider customer needs
• Monitoring and managing operatives' diaries to maximise productivity

You will need the following to be a Customer Service Officer:

• Excellent understanding of providing first class Customer Service
• Strong ability to multitask and ability to juggle conflicting priorities
• Flexible and adaptable approach to deal with changing requirements
• Excellent organisational skills and manage a busy workload

Should this role spark interest, please apply directly and you will be contacted at the earliester oppertunity.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. We can adapt our processes to accommodate everybody, so please let us know how we can help improve your recruitment experience. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide based on the specific skills set out in the advert. We are happy to consider applications from all candidates who can demonstrate the skills necessary to fulfil the role. Our Consultants assess based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.