CUSTOMER SERVICE ADVISOR

Location: Ringwood, Hampshire (Hybrid Working)

Salary: Minimum £10.50 per hour

IMMEDIATE START AVAILABLE

TEMPORARY - PERMANENT OPPORTUNITIES

Hours: 8-hour shifts between the hours of 7.00am - 10.00pm

Our client, a highly reputable and fantastic company to work for, are currently recruiting TEMPORARY Customer Service Advisors to join their well-established team providing customer support.

You will need to have a positive telephone manner and provide excellent CUSTOMER SERVICE when liaising with customers.

As our Customer Service Advisor, your day-to-day will consist of

• Handling incoming customer queries across multiple contact channels


• Ensuring team targets always delivers exceptional guest care


• Dealing with escalated queries and ensuring timely resolution


• Ensuring the brand is present through all customer communications


• Managing membership accounts


• Take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions

To be successful in this role, you will need to have the following:

• Ability to multitask and prioritise your own workload.


• An investigative mind with strong attention to detail and accuracy.


• Excellent communication skills, both written and verbal.


• Positive attitude with a flexible and resilient approach to change.


• Computer literate with the ability to learn new systems.


• Ability to demonstrate a high standard of CUSTOMER SERVICE.


• Ability to work under pressure.


• Ability to use own initiative and work on your own and as part of a team.

So if you are looking to join a company where you will be rewarded for your hard work, apply today!