Customer Service Representative

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional Customer Service and support to our clients.

Responsibilities:
- Assist customers with product information, pricing, and availability
- Resolve customer complaints or issues with patience and empathy
- Upsell products or services to increase revenue
- Perform data entry tasks to update customer records and information

Skills:
- Excellent communication skills to effectively interact with customers
- Proficient in phone etiquette to handle customer inquiries professionally
- Strong data entry skills to input customer details accurately
- Experience in upselling products or services is advantageous
- Proficiency in English is required

Job Types: Full-time, Permanent

Pay: From £25,969.93 per year

Benefits:

• Company events
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Liverpool: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 27/05/2024