Customer Service Representative

CK Group are recruiting for a Customer Service Representative to join a company in the pharmaceutical industry at their site based in Basingstoke on a contract basis for 6 months.
Salary:
Hourly between 11.65 and 15.54 PAYE
Customer Service Representative Role:
Manage Customer communications (calls, emails etc.) working closely with an external call centre service provider.Direct support & liaison with Company Sales TeamsProcessing supply ordersProvide first line administration support including payment & accounting administration.Generate and review daily, weekly and monthly reports from local systems and review data & analytics for control purposes, including analysis of sales (tableau, excel / business objects)Review purchasing patterns and make recommendations on future supply plans
Your Background:
We are looking for an individual who is happy working in a teamCan-do attitude and a drive to close out activities.Strong communications skills, face to face and telephone manner.Data review and analysis experience is good to have - knowledge of tools like Excel, Tableau, Business objects.
Company:
Our client is one of the largest pharmaceutical companies in the world. They focus on finding answers for some of the world's most urgent medical needs.
Location:
This role is based at our clients site in Basingstoke.
Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference 56453 in all correspondence.
Please note:
This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.