Address
Form of work
SalaryHours- Ful time, 35 hours a week (Mon- Fri)
Starting Salary: £22k (will go up to 23k in July)
Office based 5 days a week until you are confident in the role, then hybrid working is available.
Role: Customer Service phone based role talking to people about their Pension.
People’s Partnership make a real difference to people’s lives, and we enjoy working here. That’s just part of it - when you work with us - we’ll make you feel just as invested. We also promise it’ll never be dull.
What will you be doing?
You’ll support our customers with phone calls, emails, and webchat by working in our call centre. Our Customer Services team ensure our customers receive excellent service and technical support in every interaction. You’ll need to be friendly, down to earth and believe in what you’re talking about.
Pensions can seem daunting, so you’ll need to use your skills for clear and kind communication throughout the various stages of a customer’s lifecycle with us.
Our products are straightforward and accessible and benefit everyone, so you’ll be part of a fast paced and supportive team.
What you can expect if you work with us
- Full training is provided. This will be office based training then potential to become hybrid working once you are settled into the role.
- Rewards scheme with discounts on supermarkets, cinema tickets, and many, many more retail outlets.
- Bonus opportunities
- 25 days holiday + bank holidays
- Birthday off!
- Training and development - and lots of it. We’ll invest in your talent and provide opportunities for you to grow as we grow.
- Access to a free onsite gym and a personal trainer.
- No working weekends or evenings. There are opportunities for hybrid working for a balance that works for you.
- Subsidised canteen - huge variety of hot and cold food - and a pool table!
