Company

Charterhouse Recruitment ServicesSee more

addressAddressNorth Yorkshire, England
type Form of workPermanent, full-time
salary Salary£25,000 per annum
CategoryCustomer Service

Job description

CUSTOMER SERVICE & SALES ADVISOR

***A great opportunity to join a leading, successful, award-winning insurance company in central York.

Offering amazing benefits, excellent starting salary and room to progress your career

Our client, a leading Insurer are looking to recruit passionate and enthusiastic Individuals to join their thriving Customer Service Team! You will be working within a dynamic team in a modern and exciting office, providing support to the companies vast and interesting client base.***

WHAT YOU WILL WANT TO KNOW

  • £25 000 pa
  • AMAZING Working hours 9am - 5pm Monday to Friday
  • Hybrid working once training complete.
  • £350 towards a gym or sports membership of your choice
  • £300 festive hamper (choose from luxury food and premium wine)
  • Medical coverage
  • 25 days holiday with opportunity to buy 5 extra days holiday.
  • 2 'You’ Days - Take time off for birthdays, celebrations, or family time, or to simply binge watch a new season of your favourite show
  • Sharesave scheme
  • Pension, critical illness cover, life assurance

A SNAPSHOT OF THE CUSTOMER SERVICE ADVISORS DAY

  • Dealing with incoming calls and all general enquires
  • Providing the very best CUSTOMER SERVICE and delivering an honest and helpful service
  • Dealing with queries and helping to resolve sometimes difficult or sensitive situations
  • Having in depth conversations with customers and retaining their business by building long standing relationships and introducing them to better suited products
  • Understanding the customers needs in order to deliver the right quotation
  • Working on the CRM system to update information
  • Working towards targets and KPI’s

Does this sound like a good fit for you? Please read on for the essential skills our client is hoping you will be able to showcase:

  • Excellent communication skills - It is a necessity to be able to communicate both verbally and in writing in a professional, clear and effective manner.
  • Organisational skills.
  • Experience working towards KPI’s
  • Working as an individual and part of a team
Refer code: 2674660. Charterhouse Recruitment Services - The previous day - 2024-02-02 01:56

Charterhouse Recruitment Services

North Yorkshire, England

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