B&M Retail are currently recruiting for a Customer Service Supervisor to join our team in Fairacres Retail Park, Abingdon! This is a permanent, part time role working 24 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends.
As an essential retailer, our stores are fast-paced and trade 7 days a week.
You will also:
- Be passionate about delivering exceptional Customer Service
- Ensure colleagues demonstrate the appropriate behaviours in the checkout area
- Provide colleagues with the appropriate skills and knowledge
- Be highly visible and approachable to customers and colleagues
- Operate and deliver processes that ensure the store meets all legal requirements
- Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
- Protect and safeguard the Company assets
Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!
It is essential that you have the following:
- Experience supervising/managing a small team, in a fast paced retail environment
- Strong numerical and problem solving skills
- A flexible approach and a ‘can do’ attitude
- The ability to think on your feet
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.