Customer Service Supervisor / Team Leader

We are working with a leading packaging solutions provider committed to excellence in quality and service. With their innovative approach and dedication to customer satisfaction, they strive to exceed expectations. As they continue to expand, they are now seeking a passionate Customer Service Supervisor/Team Leader to join them in delivering exceptional support to our valued clients.

Responsibilities:

• Providing help and advice to customers
• Responsible for all inbound communication
• Sales order processing
• Investigating and solving customer queries
• keeping CRM system up to date
• Answering and directing sales calls

Skills Required:

• Team Leader/Supervisor experience
• Energetic and personable
• Strong Customer Service experience