Company

GET STAFFED ONLINE RECRUITMENT LIMITEDSee more

addressAddressAvon, England
type Form of workFull time
salary Salary£25200.00 Per Annum
CategoryAdministrative

Job description

Customer Services Assistant
Location: Yate, Bristol
Salary: £25,200 per annum (starting basic salary is £21,000 per annum plus can earn up to a £350.00 monthly performance related bonus)
Job type: Full time, permanent (37.5 hours per week, Monday-Friday)

Our client is a Bristol based wholesale company, and they are currently seeking a Full Time, Permanent, Customer Services Assistant to join their friendly sales team based in Yate, Bristol.

Don’t have previous sales experience? Don’t worry their friendly sales / customer support team are happy to offer training and support to help you develop in the role.

Benefits:

 

  • 20 days holiday + bank Holidays, increasing to 25 days with length of service
  • Workplace Pension Scheme
  • Life Assurance Scheme – enrolment from day 1 of employment
  • Income Protection Scheme – enrolment from day 1 of employment
  • Access to Employee Health Assured Program (EAP)
  • Staff discount on company goods
  • Free onsite car parking and covered bicycle rack
  • Free annual eye test
  • Great sales incentive rewards including High Street Vouchers
  • Free food taster days

 

Our client is one of the largest independent foodservice companies in the South West. They supply a full range of frozen, chilled and ambient foods together with an extensive range of non-food catering products.

The role:

This position will suit someone who is enthusiastic, helpful, and ideally has experience of working in customer service or sales roles and likes to work part as a team. However, they will also accept applications from candidates looking for their first sales role, plenty of training and support will be offered by their friendly sales / customer support team.

Responsibilities will include but are not limited to:

 

  • Handling of outbound and inbound customer calls
  • Order capture, ensuring products are keyed accurately
  • Liaising with colleagues across the business to resolve issues and answer customer queries
  • Providing customers with up-to-date product information
  • Building customer relationships
  • Working alongside the field sales team to co-manage customer accounts and communicate customer information
  • Gaining an awareness of competitor activity
  • Promoting new products through positive customer relations and product knowledge
  • Delivering on sales targets through effective up selling, cross selling and maintaining of existing product range purchased
  • Effective use of questioning to identify opportunities and match suitable products to customers
  • Working within company GP margin guidelines

 

The person:

A Customer Services Assistant will be expected to have the following skills and attributes:

 

  • Proven experience of working in a sales or customer service role is desirable, however they are happy to hear from applicants that are looking for their first sales role
  • Computer literate and able to learn new systems quickly
  • Good level of numeracy and English literacy skills
  • Excellent verbal and written communication skills
  • Friendly, helpful, disposition with excellent customer service skills
  • Target driven
  • Great attention to detail
  • Highly organised with the ability to work under pressure and to deadlines remaining calm in challenging situations
  • Comfortable making and answering telephone calls with a professional and friendly telephone manner
  • Ability to work in a team as well as individually
  • Self-motivated with good time management skills
  • A positive attitude, a willingness to learn and a desire to show initiative

 

All applicants must provide proof of eligibility to work in the UK.

Our client is an equal opportunity employer, dedicated to a policy of non discrimination.

Only successful applicants will receive a response.

Refer code: 2549371. GET STAFFED ONLINE RECRUITMENT LIMITED - The previous day - 2024-01-18 18:49

GET STAFFED ONLINE RECRUITMENT LIMITED

Avon, England
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