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Form of work
SalaryWelsh speaking Customer Support Advisor
An exciting permanent opportunity to join a Customer Support team of a well established organisation in the Bangor, North Wales. This is a permanent position offering hybrid working after 6 months.
Working Hours: 37 hours per week, Monday to Friday
Main Responsibilities:
Providing advice, guidance, and support to current and future customers through a range of communication channels - from telephone, emails, and face-to-face interactions.
Need to be on the ball with incoming requests, swiftly addressing them
Work closely with colleagues to ensure customer queries are resolved quickly and efficiently.
Take command of administrative duties, ensuring the smooth flow of operations.
Job-Specific Expertise:
Bilingual communication in both English and Welsh.
Possess good IT skills with the ability to learn new packages
Able to plan and organise own workload
Please apply ASAP
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
