Customer Support Coordinator

Think Specialist Recruitment are delighted to be working with a fantastic organisation within the Watford area. This is a great opportunity to work within a leading team, within an organisation that offer further progression. This position would suit a candidate who has previous experience within customer service, that has good administration skills, and that is looking for an opportunity within a company that can offer them further opportunities to develop.

Salary - £24,000 which goes up after probation

Some of the duties will include:

• Providing excellent customer service on multiple platforms including telephone and email
• Taking a proactive approach to work and helping out where necessary
• Delivering excellent customer care from initial contact through to end process - attention to detail is crucial
• Have an understanding approach and a good ability to listen
• Raising invoices, delivery notes and picking lists
• Preparing customer orders
• Ability to work with empathy and resilience in a fast-paced environment
• Working to deadlines and ensuring a high level of organisation

The suitable candidate:

• Must have excellent verbal and written English
• Capable handling sensitive cases
• Personable and confident
• Ability to multi-task within a fast-paced environment
• Strong prioritisation and organisation skills
• Computer literate and proficient in Microsoft Office Packages - Word, Excel, Outlook
• "Can do" attitude and willing to assist where necessary to help others
• Reliable and flexible
• Professional and adaptable approach to customer contact
• Strong attention to detail and accuracy
• Process driven and methodical

Looking for the next step in your career?

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support