Customer Support Officer

Customer Support Officer - Savings
Shirley Birmingham
25,500 basic salary
37.5 hours - Monday to Sunday, office hours 8 am - 10 pm (you will work on a rota basis) - Part-time applications also considered
Hybrid working available
Outsource UK is seeking a Customer Support Officer to work for a leading UK Specialist bank within their savings team. If you have excellent customer service skills and worked within savings then this role is for you!

Don't miss out on this exciting opportunity to join a dynamic team.
Duties of the Customer Support Officer:

• Providing excellent customer service to customers of the client assisting them with any queries or problems they have with their savings accounts
• Proving accurate information to customers when discussing products/services
• Escalating complaints in a timely manner
• Adhering to company policies and legislation

Benefits of the Customer Support Officer:

• 25 days holiday (increasing to 30 days) with your birthday off!
• Hybrid working module
• Company-wide bonus
• Holiday buy and sell scheme
• Pension plan - they contribute up to 10% of your annual salary
• Life assurance and personal accident cover
• Paid community volunteering
• Modern offices based in Solihull, Birmingham

If you are interested in applying for the Customer Support Officer role, please click the link below to apply.