Address
Form of work
SalaryCustomer Support Specialist
Dunstable
Salary £26k to £32k
Leading manufacturer and distributor based on the outskirts of Luton looking for a Customer Support specialist to join their team. This role will play a key part in providing technical assistance to customers.
Role
- Respond to customer enquiries with regards to technical issues
- Diagnose and troubleshoot technical issues.
- Work closely with the manufacturing team to identify and resolve product defects.
- Update technical documentation.
- Help with training for internal teams.
- General admin
Ideal candidate
- Must have NVQ Level 3 Electrical installation or equivalent.
- Initial Periodic Electrical Inspection & Testing or equivalent
- Proven experience in technical support or face to face
- Excellent communication skills
- Ability to troubleshoot and solve technical problems
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
