Data Administrator

A growing software business specialising in cloud-based business information management tools near to Market Harborough is looking for a Data Administrator to work with their friendly team, to maintain the content and quality of their client’s data using their inhouse system and offering a first-line user support helpdesk service. 
No previous data management experience is necessary, just good IT skills including knowledge of Word, Excel, and PowerPoint, and a ‘can do’ attitude is required! 
As well as receiving excellent training, you will receive 23 days holiday plus bank holidays, a pension scheme, flexible hybrid working hours and autonomy in your role. 
As a Data Administrator, your responsibilities will include:

• Analysing, editing, and inputting information provided by clients into the system
• Competently using Microsoft Office products for a variety of tasks.
• Converting digital information into web-friendly data formats.
• Actively participating in office-based meetings with clients and colleagues.
• Taking incoming user support calls, resolving support issues and user account queries
• Logging reported faults into the company’s in-house ticket system following fault logging procedures.
• Providing an excellent level of customer support and satisfaction.
• Undertake administrative tasks as requested

We are looking for a Data Administrator who has the following skills and experiences:

• Previous experience in an office-based environment.
• Excellent level of accuracy and attention to detail.
• Good communication skills oral and written. An excellent working knowledge of Microsoft Office products, particularly Word, Excel, and Outlook.
• Ability to demonstrate a logical and analytical approach to tasks.
• A team player.
• Good time keeping.

Hours of work are of 37.5 per week with flexibility around core working hours. However, it would be expected that you work the hours necessary to meet company deadlines and travel to meetings and other events as appropriate to the role. Main location is the office in Market Harborough, but occasional travel to other locations may be required. 
To apply for this role as Data Administrator, please click apply online and upload an updated copy of your CV.
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