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Form of work
SalaryFast growing services business based in the Bury area requires a Data Analyst. This is a newly created role due to the expansion of the business into new areas.
Reporting to the Team Leader the role includes contacting customers, suppliers or third parties in order to obtain information. Additionally, you will be expected to have strong communication skills, organisational skills and be able to work within a pressured department to tight deadlines.
Duties of the role will include:
- The management of all product installations, exchanges and removal ensuring all data sources are aligned and maintained
- Sourcing new client details and updating all relevant systems and ensuring all appointments are correct
- Resolving any issues that may arise from incorrect data in a timely and effective manner
- To manage and remedy data that is not correct
- Liaise with customers, partners, agencies, other suppliers and internal stakeholders to resolve data queries in a timely and effective manner
- To support the business with its new product roll out strategy
- Ensure that data is obtained and submitted to the industry within a specified timeframe
- Maintain and develop high levels of customer services to support operational and sales functions
- Providing regular and adhoc reports
The right candidate for the role will have:
- Good verbal and written communication skills
- Strong organisational skills
- Able to prioritise within a busy challenging environment
- Excellent attention to detail and a high level of accuracy in all areas of work
- The initiative to propose solutions, to take action independently and have the confidence to effectively challenge the status quo
- Flexible approach to work with a willingness to be involved in other areas of the business as required
- Excellent interpersonal skills with the ability to establish credibility and build relationships with Senior Managers and other internal and external parties
- Ability to successfully persuade, influence and negotiate with internal and external parties
- Advanced working knowledge of MS Office including advanced MS Excel
This role offers a competitive salary along with development and progression for the right person
