Address IT and Infrastructure
Hinxton, UK
In this job
Your role
You have
You might also have
Why join us
What else you need to know
More about EMBL-EBI
We are seeking a motived and capable team player to join the Infrastructure team at EMBL-EBI. EMBL-EBI operates 3 Data Centre sites in support of its world leading life sciences services, research and training activities. Working closely with members of Information Technology Services (ITS), the Data Centre Engineer will ensure the operation, integrity and audit of these IT hosting environments and equipment vital to EMBL-EBI scientific activities.
This position reports to the Technical Coordinator, Data Centre and Network Infrastructure within the Infrastructure Team.
Your role
Working under the direction of the Data Centre and Network Infrastructure Coordinator, the Data Centre Engineer will:
Build and maintain relationships with Facilities Teams wherever EMBL-EBI hosts IT equipment
Identify and manage operational risks, faults and systematic issues to solution, carrying out root cause analysis as required
Carry out firmware upgrades, and supervise hardware repairs
Monitor and report on key metrics across the hosting estate, including temperature, humidity, cooling performance, space utilisation, power utilisation and phase balance
Identify, recommend and take action on opportunities for improvements in efficiency
Manage and maintain the register of all IT assets and spares in EMBL-EBI hosted environments in the Data Centre Infrastructure Management system (DCIM), ensuring it remains up to date at all times
Coordinate processes for asset installation, movement, retirement, and disposal, working with Finance and Purchasing teams to ensure compliance with EMBL policy and reporting requirements.
Work closely with IT vendors and 3rd-party engineers, and track Data Centre access for hardware maintenance.
Project manage IT installations, including equipment placement, power and network requirements, logistics, and appropriate supervision of 3rd party engineers. At project completion, ensure that the installation is finalised as specified in the tender (if applicable), properly recorded in the DCIM, and handed over to the IT team(s).
Maintain and develop strict policy with regards to Data Centre activity by 3rd parties and IT staff. This will involve liaison with other EMBL-EBI teams such as Health and Safety.
Ensure that IT staff who are admitted to the DC environment are trained appropriately, and aware of policy.
Develop good working relationships with ITS staff, while maintaining a firm approach to policy and process enforcement
Communicate effectively and develop good working relationships with colleagues within ITS, and at all levels of the organisation beyond
Participate in organisational conversations on subjects such as energy saving, efficiency, business continuity, security, and resilience where appropriate to the role.
Physically install and relocate IT equipment such as servers and switches
Closing date: 14 March 2024
Contract duration: 3 years (renewable up to 9 years)
Grading: Grade 6 (Monthly salary starting at £3,456 after tax) + Other paid benefits and allowances based on circumstances
Reference number: EBI02225
You have
A degree within the IT domain, Engineering, or equivalent experience and professional certification.
At least 3 years experience in an IT support or facilities management role
Solid understanding of Data Centre environmental systems, and power distribution:
Three-phase power
HVAC systems
UPS systems
PUE
Humidity control
ASHRAE standards or equivalent
Principles of redundancy
Hands-on experience managing large installations and movement of IT equipment movement across multiple locations
Hands-on experience installing a variety of IT equipment in industry-standard racks (racking, cabling) to a consistent high standard.
IT hardware maintenance and fault finding.
Attention to detail.
Experience with asset tracking or Data Centre information management platforms.
Strong project management skills.
Vendor/supplier relationship management.
The ability to manually handle, lift, install and reallocate IT hardware such as servers, switches
You might also have
Networking to CCNA standard or above.
Experience with infrastructure cabling and cabling standards.
Comfortable working with portable KVM equipment, serial consoles, and BMC/management interfaces for fault finding and firmware management.
Strong project management and vendor relationship skills.
Solid interpersonal and written English communication skills
Demonstrated desire and ability to learn and develop new skills
Proven ability to work well in a team, building positive relationships and sharing knowledge
Why join us
Do something meaningful
At EMBL-EBI you can apply your talent and passion to accelerate science and tackle some of humankind's greatest challenges. EMBL-EBI, part of the European Molecular Biology Laboratory, is a worldwide leader in the storage, analysis and dissemination of large biological datasets. We provide the global research community with access to publicly available databases and tools which are crucial for the advancement of healthcare, food security, and biodiversity.
Join a culture of innovation
We are located on the Wellcome Genome Campus, alongside other prominent research and biotech organisations, and surrounded by beautiful Cambridgeshire countryside. This is a highly collaborative and inclusive community where our employees enjoy a relaxed atmosphere. We are committed to ensuring our employees feel valued, supported and empowered to reach their professional potential.
Enjoy lots of benefits:
Financial incentives: Monthly family, child and non-resident allowances, annual salary review, death benefit, long-term care, accident-at-work and unemployment insurances
Flexible working arrangements
Private medical insurance for you and your immediate family (including all prescriptions and generous dental & optical cover)
Generous time off: 30 days annual leave per year, in addition to eight bank holidays
Relocation package including installation grant (if applicable)
Campus life: Free shuttle bus to and from work, on-site library, subsidised on-site gym and cafeteria, casual dress code, extensive sports and social club activities (on campus and remotely)
Family benefits: On-site nursery, child sick leave, generous parental leave, holiday clubs on campus and monthly family and child allowances
Benefits for non-UK residents: Visa exemption, education grant for private schooling, financial support to travel back to your home country every second year and a monthly non-resident allowance.
For more details please see our employee benefits page.
Working at EMBL-EBI
Join our diverse team and help power the next generation of discoveries in the life sciences.
"What EMBL-EBI does is extremely positive and I wanted to be a part of that. Throughout my career, I’ve always tried to take on roles where I can go home in the evenings feeling I have done something to support an organisation that seeks to be altruistic."
Tim Dyce, Head of Infrastructure Services
What else you need to know
Contract duration: This position is a 3 year contract, renewable to a maximum of 9 years.
International applicants: We recruit internationally and successful candidates are offered visa exemptions. Read more on our page for international applicants.
Diversity and inclusion: At EMBL-EBI, we strongly believe that inclusive and diverse teams benefit from higher levels of innovation and creative thought. We encourage applications from women, LGBTQ+ and individuals from all nationalities.
Job location: This role is based in Hinxton, UK and you will be required to relocate once it is safe to do so, if you are currently based abroad. Read more about how we are recruiting during the pandemic.
Your application: To apply please submit a cover letter and a CV through our online system.
