Address
Salary- Commutable to the Thames Valley Region
- Advanced electrical or mechanical certifications (degree or higher in a relevant engineering discipline is also acceptable)
- Experience working in Data Centres with an emphasis on building and equipment operation
- Experience in a management position with 5 or more direct reports
The position will ensure the Safety, Security and Availability of the Data Centre to meet or exceed defined service levels for the facility. The Data Centre Facility Manager is responsible for the whole facility and the overall operation and maintenance of all electrical, mechanical, heating, ventilation and air conditioning equipment (HVAC).
Key job responsibilities
Your day job will include (but not limited to):
- Overseeing day-to-day operations of the Data Centre, ensuring 24/7 availability and reliability whilst ensuring we adhere to and exceed Health & Safety standards in all our Data Centres.
- Leading, managing and developing teams of engineers, providing both technical and leadership expertise and ensuring a highly skilled and motivated workforce.
- Manage and coordinate all aspects of facility maintenance, including power distribution, cooling systems, fire suppression, and security.
- Constantly improving all our processes and procedures through innovation and simplification.
- Managing relationships with external vendors and contractors.
- Creating and maintaining metrics on all aspects of our Data Centres and utilising those metrics to drive positive change.
- Implementing mechanisms for incident management, problem management, change management, capacity management, routine inspections, preventive maintenance, and emergency response.
- Developing and implementing strategies to optimise energy efficiency and reduce environmental impact whilst staying current on industry best practices and emerging technologies to enhance sustainability efforts.
- Collaborating with cross-functional teams to plan and execute Data Centre expansion and improvement projects, reaching out to a variety of support teams, and drive them from conception to completion
- Managing the operations budget and expenditures whilst coordinating with procurement teams to source and manage vendors for equipment and services.
- Show good judgement and instincts in decision making and the ability to prioritise in complex, fast-paced environment.
- Routinely operate and support after-hours on-call operations for the Data Centres in the region. This will include responding to any issues within the Data Centres and managing the investigation, mitigation, and recovery of the issue(s)
- Walk jobsites in uneven terrain.
- Respond to off hour emergency calls.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
We are open to hiring candidates to work out of one of the following locations:
Thames Valley, POST-BER, GBR
- An excellent understanding of the electrical and mechanical systems involved in critical Data Centre operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Proven track record of people management and developing teams
- Ability to solve problems at their root, stepping back to understand the broader context.
- Has a strong aptitude for trouble shooting and problem solving
- Ability to maintain SLAs through the implementation of proactive issue detection and reporting
- Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries
- Shows good judgement and instincts in decision making
- Ability to prioritise in complex, fast-paced environment
- Proactively and continually improve your level of knowledge about Amazon business and relevant technologies
- Able to demonstrate their ability to take ownership of technical issues brought to them by their customer base. If they are unable to resolve certain issues by themselves, can demonstrate a willingness to actively engage other support teams to drive it to resolution.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489).
