Data Centre Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain are currently recruiting for a Data Centre Specialist to join our team in Birmingham

As a Data Centre Specialist you will be expected to provide operational support within the business and have a good working knowledge of warehouse functions. Occasional driving duties are also expected.

Responsibilities will include:

• Utilising Iron Mountain inbound and outbound procedures to process information from client’s order onto Inventory management Systems utilising handheld scanning equipment (PDT).
• Ensuring Client assets are suitably protected in accordance with the client specifications i.e. stacked correctly & sensitive / delicate information must be securely wrapped/strapped
• Highlighting any damaged boxes where appropriate.
• Ensuring that the system inbound and outbound verification processes are adhered to at all times.
• Checking jobs on the system at regular intervals during the day and prioritise requests according to cut off times. (For example some jobs have a 2 hour SLA).
• Ensuring requests are released from the system in a timely manner and appropriate paperwork produced to the box.
• Maintaining integrity of inventory locations
• Adhering to site specific requirements for internal relocations of assets.
• Assisting with any client queries when appropriate
• Ensuring all system functions and processes are adhered to in line with Global Standards and Quality Management systems i.e. ISO9001 accreditation.
• Ensuring full compliance with Sarbanes Oxley and other key operating standards
• Ensuring that everyday operational activities are carried out in accordance with employee responsibilities under the Health and Safety at Work Act etc 1974.
• Promoting the security of buildings/ property/ computer equipment and systems & ensure compliance with mandatory IM visitor/ contractor control mechanisms.

The Person

• Must demonstrate good customer service behaviours
• Good communication skills
• A good level of physical fitness as the role will involve manual handling
• Ability to work well under pressure
• Puts the customer first
• Effective communication skills
• Professional image, attitude and method of operation
• A full UK Drivers Licence would be advantageous

Experience:

• Previous experience of working with the records management or Data Protection industry is desirable
• IT literate

\#LI-DNI

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0070425