Deli Assistant

Deli Assistant- Job Specification

Business Unit

Forest Park, Fresh food Centre, Castlewellan

Reporting to

Deli Manager

Work Pattern

5 days out of 7

Rota basis- days, evenings and weekends

Summary of Duties

As the Deli Assistant responsible for preparing and cooking a variety of foods typically served in our deli or sandwich bar in accordance with our set menu. This role requires culinary skills, attention to detail, and the ability to work in a fast-paced environment. The Deli Cook is required to work in collaboration with other kitchen staff to ensure efficient operations and customer satisfaction.

Key accountabilities

• Customer Service: provide excellent customer service by greeting customers, taking orders accurately, answering questions about menu items, and ensuring customer satisfaction throughout their visit.
• Food Preparation: Assist in preparing and assembling sandwiches, salads, and other deli items according to established recipes and standards, ensuring quality and presentation meet expectations.
• Cleaning and Sanitation: Clean as you go mentality is required so that all areas of the deli counter are clean and presentable at all times. This includes regular cleaning of surfaces, disposing of rubbish and following all food safety requirements at all times to prevent contamination. This includes kitchen porter duties.
• Replenishment: replenish all deli ingredients hot and cold food supplies from the kitchen. Notify the cooks of any shortages.
• Teamwork: Work collaboratively with other deli staff members to expedite orders, support the team during busy periods, and contribute to a positive and efficient work environment.

Essential Criteria

• Must have held a position as Deli Assistant prior for at least 1 year that is customer facing
• Can demonstrate their experience in food preparation in particular serving and sandwiches
• Can demonstrate their attitude towards cleaning and presentation.
• Have Food Safety Level 2
• Can demonstrate they are a team player with a can do attitude

Desirable Criteria

• HACCAP certification
• Allergen & Intolerance Certificate

The Person

We are looking for will be our values of Positivity, proactiveness and will take pride in their work. They need to act with:

1.      Integrity: Acting with honesty, sincerity, and strong moral principles. Role models demonstrate ethical behaviour and consistency in their actions and words.

2.      Resilience: Facing challenges and setbacks with determination and perseverance. They show resilience by bouncing back from failures and using them as opportunities to learn and grow.

3.      Empathy: Showing understanding and compassion towards others. Role models are considerate of others' feelings, perspectives, and experiences.

4.     Leadership: Demonstrating the ability to guide, inspire, and motivate others. They lead by example, setting a positive tone and empowering those around them.

5.      Adaptability: Being open to change and embracing new ideas. Role models are flexible and able to adjust to different situations while maintaining their core values.

6.     Confidence: Having self-assurance and belief in their abilities without being arrogant. Role models inspire confidence in others through their actions and demeanour.

7.      Responsibility: Taking ownership of their actions and decisions. They acknowledge their accountability and strive to fulfill their commitments.

8.     Generosity: Showing kindness, generosity, and a willingness to help others without expecting anything in return. They contribute to the well-being of their communities.

9.     Continuous learning: Embracing a growth mindset and seeking opportunities for self-improvement. Role models value learning and encourage others to do the same.

10. Respect: Treating others with respect, regardless of differences in opinions, backgrounds, or beliefs. They foster an environment of inclusivity and mutual understanding.

Fresh Food Centre is an equal opportunities employer.

Job Type: Full-time

Salary: £11.90 per hour

Expected hours: 37.5 per week

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Food preparation: 1 year (preferred)
• customer Service: 1 year (preferred)

Work Location: In person

Reference ID: ReQ000044