Delivery Team Lead Operations

 
About us and the role
 
A fantastic opportunity has arisen to join Warwickshire County Council’s Digital & ICT service, as Delivery Lead ICT Operations
Working within ICT, the successful candidate will lead a team of circa 31 colleagues, including End User Services, Service Desk and Data Centre functions to deliver a robust, stable and secure service to Warwickshire County Council
 
The role also interfaces with the Delivery Lead Schools ICT and Delivery Lead ICT Development to ensure a consistent approach to delivery, finances and security of our systems and processes.
 
 
Key Responsibilities
 
The successful candidate will have experience in front line management, where the ability to respond to incidents promptly and efficiently is critical, and clear communication with both customers and colleagues is essential.
Knowledge and experience of managing teams and setting strategy and managing budget is also essential.
Experience of implementing ITIL processes and procedures would be advantageous, experience of delivery of services to a public function such as a school or library is also highly desirable. 
 
Team of Circa 33 Colleagues
Budget of circa £3m - £4m
Strategic Thinking
 
 
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. O
ur people are at the heart of this vision, could you be one of them! 
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure.  Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund' 
 
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
 
Click here to view the benefits at Warwickshire County Council.
 
 
 
For full job description click link here.
 
 
Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
 
To discuss the role please contact Peter Wren, Head of IT Services via peterwren@warwickshire.gov.uk
 
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.
 
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more