Depot Administrator

Menzies Distribution Solutions are currently recruiting for an expereinced Depot Administrator to join our team in Carrington, Manchester.

Full-time, permanent

45 hours per week, days

£26,795.40 p/a

Carrington, M31

Depot Administrator duties:

• Be the first point of call for all warehouse queries & deal with day to day staffing issues
• Plan/prioritise the daily workload.
• Maintain a safe working environment which complies with all aspects of the company H&S policies.
• Maintain and comply on full 5 S standard & have full audit compliance
• Complete and review risk assessments. ( training dependant )
• Investigate all accidents/incidents and ensure corrective actions are carried out.
• Maintain good working practices.
• Ensure all equipment is correctly maintained, and complies with the company/legal processes
• Update all staff with new processes/procedures.
• Provide correct information for customer requests
• Possess the ability to analyse complex data and make logical decisions
• Ensure all WMS/Voice/TMS systems are all up to date and utilised fully.
• Monitor performance on an individual basis and report accordingly
• Ensure all tasks are carried out to the highest level of accuracy.
• Working towards set KPIs, each dependant on the activity currently undertaken. E.G Pieces processed per hour

Depot Administrator requirements:

• Good communication skills are essential with the ability to express empathy with customers
• Excellent written and verbal skills are essential.
• Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.
• Report writing on Customer Service activity and proposed recommendations on how improvements could be made for the benefit of the company and its customers.
• Familiar with Microsoft Word, Excel and Powerpoint.

Benefits:

• Pension Scheme
• Cycle2Work scheme
• Employee Assistance Program
• SPIRIT Awards - Peer to Peer recognition

INCLUSION

Menzies Distribution is committed to creating a fair and inclusive environment, where employees feel safe, proud and valued. We seek to recruit people from the widest talent pool, who reflect the society in which we work, and encourage an inclusive culture where people can feel empowered to be the very best, they can be, which is what makes us strong as a business with an increasingly agile workforce.