Deputy Accommodation Manager

Chertsey/Kingston 

We have an exciting opportunity that has arisen within our Commercial Services Team for a Deputy Accommodation Manager. You will be supporting the Accommodation Manager in providing excellent accommodation services to customers in line with our service standards, operational plan and contractual obligations with the University or NHS. You’ll help implement the local risk management controls to ensure customers, contractors, partners and staff live or work in a safe environment. Your key working relationships will include central services and the University or NHS partners, promoting engaging and positive relationships. When required, you’ll deputise for the Accommodation Manager. 

What you'll have

• Understanding of student services including best practice
• Level 3 Certificate in Residential Letting and Property Management 
• Up to date knowledge of housing legislation and requirements for HMO and understanding of the ANUK framework for landlords managing student accommodation .  
• Strong IT skills e.g. Microsoft Word, Excel, PowerPoint, Outlook
• You’ll be customer-focused with effective communication skills, both verbal and written
• Due to the busy nature of the role, you’ll need to be energetic with a ‘can do’, proactive approach to problem solving 
• Knowledge of equality and diversity in the context of service delivery. 

In your supporting statement please address how you meet each of the above criteria providing real examples. You will be required to be on site 5 days – 8.30am-4.30pm. 

Closing date: 16th May 2024 at 23:59pm.  

About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

Inclusion and Diversity 
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.