Deputy Accommodation Manager (Student Living)

Deputy Accommodation Manager
The West End, WC1
Student Living
35 Hours
3 Months Temp to Perm
£19p/h
One of London's most prominent housing associations is recruiting for a Deputy Accommodation Manager to support with the day-to-day running of their student accommodation service in The West End.
The Service
This Deputy Accommodation Manager post is based in a 290 room Student Accommodation Service in The West End (WC1B).
The Role
The focus of this Deputy Accommodation Manager role is to support the Accommodation Manager to provide excellent accommodation services to customers in line with our service standards, operational plan and contractual obligations.
This will include the following tasks and responsibilities:
Assist in building the annual site budget, maintaining accurate financial records including accruals/forecasting and complying with financial procedures.
Assist in maximing income by taking prompt action to manage rent arrears
Assist in maximising occupancy levels by applying the voids and allocations process effectively
Provide sector leading customer service by ensuring we pro-actively manage the needs of our diverse residents throughout their stay
Support the Accommodation Manager to deliver the 'Summer Lets' by managing departures effectively, promoting 'over stayer' opportunities/incentives, prompt preparation of accommodation for new arrivals including group bookings, facilitating the reinvestment programme and contribute to delivering local marketing strategies to generate income and maximise occupancy.
Support the Accommodation Manager to provide a safe environment for staff, residents, contractors and partners.
Assist in the development of planned, cyclical and major works.
Assist in maintaining compliance records for the site by working with Asset Services covering gas, electrical, portable testing, water hygiene, asbestos, lifts, fire risk assessments and health and safety inspections.
Provide a comprehensive tenancy management service balancing support, enforcement and engagement.
The Candidate
To be considered for these roles, previous experience within the management of Student Living will be beneficial, as will the below skills and experience:
Knowledge of housing legislation and requirements for housing in multiple occupation
Understanding of property and housing management key principles
Understanding of health & safety and compliance in a residential setting
Knowledge of the ANUK framework for landlords managing accommodation
Knowledge of equality and diversity good practice
Knowledge of IT systems used such as HOTEC, Microsoft Dynamics CRM, Orchard, etc.
Data inputting and validation
Data collation and analysis
Microsoft (Word, Excel, Powerpoint, Outlook, CRM Dynamics)
The Contract
This Deputy Accommodation Manager role is on an initial 3 month contract with the view to becoming permanent beyond this. The role worked 35 hours per week, 9-5, Monday to Friday.
How to Apply
To apply for this Deputy Accommodation Manager role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate