Address
Form of work
Salary Inclusive leadership, professional standards, and accountability 1. Support the Director of Care & Executive Nurse by leading on the development, maintenance, and delivery of a comprehensive strategy for Quality, which considers child and family safety, risk management, clinical effectiveness and child and family experience. 2. Provide highly visible accessible leadership, advice and support on issues relating to safe and compassionate clinical care, ensuring the provision of evidence-based practice.
3. Work with senior managers and leaders, ensuring that services are developed around child and familys need, and that they are accessible and seamless. 4. To be responsible for professional standards of clinical services and nursing 5.
Maintain awareness of up-to-date professional and clinical practice issues and ensure that appropriate national policy is reflected in practice, working with the Head of Talent Acquisition and Development to incorporate into learning as necessary 6. Lead and contribute to the annual integrated governance work programme and monitoring framework in line with the hospice clinical strategy, assurance framework, risk register and Quality Account priorities as well as all Care Quality Commission aspects of business. 7. To monitor existing resources and to support the appropriate use of budgets available.
8. To support the Long-Term Financial Planning process to ensure safety and quality of services. 9. Authorised signatory for financial payments to support business continuity across the service.
10. To show the ability to analyse different options and make informed decisions from within available resources in accordance with Hospice strategic aims and objectives. 11. To contribute to the commissioning and procurement of services.
Care Service Delivery 1. To report and provide recommendations arising from audit, complaints, and incidents and ensure progress is made in respect to those recommendations and that learning can be evidenced as an outcome. 2. To lead the Hospices participation and reporting in all clinical effectiveness work streams, including clinical audit programmes, benchmarking projects, NICE implementation, key performance indicators, outcome measures and quality improvement programmes.
3. Ensure all services in the Hospice appropriately use NICE guidelines and standards. 4. Lead the coordination and collation of data, information, and examples of good practice to showcase on behalf of the Hospices reporting requirements, including the Hospices Annual Quality Account.
5. To direct, manage and support teams who provide direct care to child and families. This may be as part of the senior management team or through on call responsibilities. 6.
To be able to operate and access information from multiple information systems daily and to appraise and make recommendations. 7. To be responsible for the hospice in relation to clinical governance delivery for a variety of services and disciplines. 8.
The ability to maintain a positive, supportive relationship with all services to ensure key messages do not get ignored or dismissed which could ultimately impact on child and family care, team safety and the Hospice reputation. 9. Assume responsibility for hospice compliance of the Care Quality Commission (CQC) healthcare regulations, supporting the organisations Nominated Individual and named Registered Manager/s. Governance, Child and family Safety and Quality 1.
To embed clinical governance, safety, and quality into all aspects of the Hospices services. 2. To review and oversee the management of incidents reported across the hospice liaising with clinical teams and the corporate governance team to ensure appropriate review is completed, lessons learned are identified, actions have been taken and appropriate attention is given to those incidents meeting the criteria of a serious incident. 3.
To organise and facilitate the robust investigation of serious and untoward incidents in accordance with Hospice policies and procedures and ensuring that appropriate review and sign off procedures are in place. 4. To work in line with current and developing national frameworks. For example, Child and family Safety Investigation Response Framework (CSIRF).
5. To lead the investigation of serious incidents using appropriate methodology across the hospice as appropriate. This will include speaking to child and family members, to gather highly complex, sensitive information that will inform the investigation. 6.
To facilitate desktop review and action reviews across the Hospice as required. 7. To monitor trend and themes in incident reporting, incident types and lessons learned, identifying any areas for actions, and working with clinical leads to formulate measures required to address any patterns identified. 8.
As responsible officer for Infection Prevention and Control (IPC) and controlled drugs, ensure we are always fully complaint with the law and statutory standards. 9. To undertake the role of Deputy Caldicott Guardian. 10.
Ensure robust arrangements are in place for safeguarding Adults and Children and liaising where appropriate with the safeguarding leads. 11. Oversight on safe staffing and actions to address gaps, including monitoring dependency and fill rates in services. 12.
To provide advice, support, and oversight to complex and high-risk cases from a quality and safety lens. 13. To lead or coordinate action plans or improvements and involve other subject matter experts (where appropriate) for complex situations or incidents. 14.
To ensure that any learning is embedded and shared within the Hospice as appropriate. 15. To undertake investigations that may be complicated and highly sensitive with conflicting information received from a range of sources. 16.
Where appropriate lead on the reporting and sharing of information with external partners around quality and safety.
