Join our team as a Deputy Contract Manager and help us deliver exceptional customer service to our patients, staff, and visitors. Your experience and passion will be valued as you oversee all catering service operations at Southend University Hospital. This is an opportunity to make a meaningful impact on the lives of countless individuals on a full-time basis, with a contracted workweek of 40 hours
As a Deputy Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
Your key responsibilities will include:
- Supervising teams to ensure we continue to deliver impeccable food and customer service
- Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
- Communicating regularly with your line manager to monitor KPIs and targets
- Representing Compass Group UK&I and maintaining a positive brand image
- Identifying opportunities for new service concepts to drive sales
- Liaising between customers and our internal teams to ensure we continue to exceed expectations
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
Our ideal Deputy Manager will:
- Be passionate about great-tasting food and exceptional customer service
- Have a minimum of two years of management experience within a similiar sector or industry
- Have experience managing teams in a similar role
- Demonstrate brilliant financial acumen
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Job Reference: com/2601/H42401/52458479/ONE
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!