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Form of workThe Ibis Styles Birmingham is now managed by Mitchells & Butlers, and we have an incredible opportunity for a Deputy manager. As Deputy Manager at Ibis Styles, you will take complete control for the day-to-day operations of the hotel, ensuring the managers of the departments have everything they need to deliver. You'll ensure that your team is in the know about our brand and safety standards and are able to deliver these consistently throughout the business. You'll always be looking for ways to deliver great service whilst looking for new opportunities and targets to make the business grow.
WHAT'S IN IT FOR ME?
- Flexible shifts - predominantly Monday – Friday. (However weekend work is necessary from time to time to ensure we are operating seamlessly at our peak times!)
- Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- Hastee Pay – no more waiting for payday, you can access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS FRONT OF HOUSE MANAGER YOU'LL...
- Lead departmental teams, ensuring they have the knowledge and capability to deliver great service in a safe and enjoyable environment for both guests and team
Anticipate guests needs where possible and react to those needs to enhance guest satisfaction
Prepare, check and monitor department forecasts and rotas to ensure they are in line with set budgets
Deliver quality training and coaching to ensure your team are not only delivering but also developing their own skillset
Act on behalf of the General Manager whilst they are not in the business
WHAT DO I NEED?
It takes a mixture of ingredients to make the perfect drink, and our teams are no different. You’ll...
- Have a passion for hospitality (if you know, you know!)
- Experience in how to get the best out of your team through target and objective setting
- Have a great eye for detail and creating experiences for our guests
- Be a fun-loving, social, team player who is able to lead a team to success!
