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SalaryJob Description:
As the Deputy Manager of this Venue, you will be a key player in ensuring the smooth and efficient operation of the establishment. Collaborating closely with the restaurant manager, you'll contribute to maintaining high standards of service, fostering a positive work environment, and optimizing overall performance.
Key Responsibilities:
- Team Leadership:
- Assist in the recruitment, training, and supervision of restaurant staff.
- Foster a positive and collaborative work culture, motivating team members to deliver exceptional service.
- Customer Satisfaction:
- Ensure a superior level of customer service by addressing guest inquiries, resolving concerns, and maintaining a welcoming atmosphere.
- Lead by example in providing outstanding hospitality.
- Operational Excellence:
- Support the restaurant manager in overseeing day-to-day operations, including opening and closing procedures.
- Implement and enforce operational policies to enhance efficiency.
- Financial Management:
- Assist in managing budgets, controlling costs, and maximizing revenue.
- Handle cash management, financial reporting, and point-of-sale transactions.
- Inventory and Supply Chain Management:
- Oversee inventory levels, including ordering and stock control.
- Minimize waste and ensure effective utilization of resources.
- Training and Development:
- Support ongoing training initiatives for staff to enhance their skills and knowledge.
- Contribute to the development of training programs and materials.
- Quality Control:
- Ensure adherence to quality standards in food and beverage service.
- Monitor cleanliness, hygiene, and overall restaurant presentation.
- Problem Resolution:
- Address operational challenges promptly and collaboratively with the management team.
- Contribute ideas and solutions to improve overall efficiency and customer satisfaction.
- Previous experience in a supervisory or deputy management role within the restaurant industry.
- Strong leadership, communication, and interpersonal skills.
- Knowledge of restaurant operations, including front-of-house and back-of-house procedures.
- Familiarity with financial management, including cash handling and budgeting.
- Commitment to delivering excellent customer service.
If you feel like this could be the perfect role for you, please submit your CV in the first instance and one of our team will be back to you within 48 hours.
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