Job description
, YHA Brecon Beacons are looking to recruit a Deputy Manager for 42.5 hours per week., , We are a very busy little hostel on the edge of Pen Y Fan within a beautiful 15 acre woodland. Under a new manager we are striving for an efficient but friendly team. As a Deputy manager within a small hostel the tasks can be very varied and it is necessary to work in all parts of the business. It is definitely not a desk job, a great benefit would be a good knowledge of catering and kitchen compliance as we do have a very busy food and beverage offering. , , What can YHA offer you?, , YHA Brecon Beacons is somewhere a little different, certainly not your average office. YHA offers a fantastic benefits package including:, , , There’s lots more benefits to working for YHA so please visit our YHA Jobs website to find out more., , What will you be doing as Deputy Manager?, , Our Deputy Managers support the hostel manager with the day-to-day operational management of the hostel and in delivering an excellent customer experience., , You will contribute towards the achievement of targets across all aspects of the hostel operation including food and beverage, and will be responsible for maximising revenue whilst controlling expenditure, , You will have support the hostel manager by managing a team of employees and occasional volunteers., , You’ll also contribute to the team effort in the day-to-day operation of the hostel, undertaking housekeeping, reception, and food and beverage tasks on a daily basis., , What Skills and Experience do you need to be a Deputy Manager?, , Our Deputy manager role requires flexibility to cover different shifts and tasks. It’s an advantage but not essential that our team members have worked in a face-to-face role with customers previously. Experience in hospitality or customer service is desirable, including the management and delivery of a quality service., , Our Deputy Managers are responsible for supporting the management of an operational budget and delivery of KPI’s, therefore, previous leadership experience and experience managing budgets is desired., , Food safety level 2 and APLH level 2 qualifications would be desirable but not essential.Experience / working knowledge of managing varying pressures, including significant peaks in workload demands and experience of managing a team is essential., , Duties vary so good communication skills, excellent timekeeping and basic IT skills are advantages., , Knowledge and understanding of YHA’s core purpose and experience of working in a team are beneficial.