Deputy Store Manager - Visual

Summary

All the details

We have an exciting opportunity for a Deputy Store Manager – Visual to join us here at M&S. The successful candidate will be accountable for the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. You will lead visual merchandising coaching and upskilling of wider store team members, deliver best in class visual standards each launch and campaign and support the Store Manager to deliver improved performance across other areas as required, driving KPI performance and delivering operational efficiency

What’s in it for you

Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• 20% Colleague discount on most things from furniture, fashion and food.
• A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S.
• Attractive annual bonus, based on company performance and personal objectives.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Amazing perks and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
• Charity Volunteer Day – A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance
• Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes

What you’ll do

Your key accountabilities will include

• Drive profitability and sales for their area through the delivery of the Retail Plan
• Leads visual merchandising and styling updates for monthly newness launches including the handling of new lines
• Collaborates and influences Commercial and Operations teams to ensure delivery of Visual presentation standards and processes in line with critical path and understands and plans all required activity each launch
• Delivers great standards and service by setting clear expectations with direct reports and ensuring that they are clear with the part they play
• Regularly review individual performance of the Team Managers through quality conversations, managing underperformance where required and celebrating success

Who you are

Your skills and experience will include

• Expert understanding and ability to deliver visual merchandising and styling across all BU’s
• Expert ability to execute windows to best in class standards and being able to adapt to varying environments
• Proven ability in leading the planning and execution of grid and environment changes as required each launch
• Proven ability to lead a high performing management team to deliver excellent visual implementation, customer service and KPI’s across the store
• Has a substantial understanding and up to date knowledge of commercial, operational and people processes and systems
• Uses all available data and MI (internal and external) to identify Visual, commercial, cost savings & customer opportunities to increase profit

Everyone’s welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.