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Salary Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
Desk-based Commercial AdjusterTop 100 Most Loved Workplace®
Forbes Best-in-State Employer
We’re pleased to share an opportunity for an experienced property adjuster to join our Commercial Property team, dealing with claims up to £100,000 value in a desk based role, which is available on either an FTC or permanent basis.
As a desk-based Adjuster you’ll support our South London Commercial Property team after they’ve visited site and made liability decisions, by appointing appropriate contractors or other specialist services, managing all aspects of the claim to their conclusion, all of this being done within market-leading timeframes. You’ll be responsible for delivering the highest technical quality and customer satisfaction whilst achieving maximum efficiency.
Your key responsibilities will be:
- Post visit point of contact for the customer, client, broker & other parties who may be involved in the claim
- Claim, information & supplier project management
- All cost control and payment recommendations
Whilst this is a desk-based role, the preferred candidate will have experience working in the field as a property loss adjuster, be an excellent communicator, self-motivated and show a disciplined approach towards our proven claim process. A confident user of technology, you’ll show a flexibility and willingness to embrace change in this emerging, fast-moving, modern claims handling environment. Above all else, you will be someone who shows a very clear passion for the customer and who has the drive and commitment to deliver absolute customer satisfaction.
In return for your hard work and efforts, we will provide you with all the tools you need to perform your role and to maximise your feeling of job satisfaction.
Many of our colleagues work flexibly between home and the office, and we believe this role will benefit from at least some time each week with colleagues at our comfortable Redhill office.
You will:
- Be experienced in handling commercial property claims on a cradle-to-grave basis
- Be motivated, conscientious, self-sufficient and be able to work under your own initiative with minimal supervision
- Demonstrate exceptional customer service ethics and a driven approach towards achieving the highest levels of customer satisfaction
- Have effective communication and negotiation skills, including the ability to write detailed reports
- Show a willingness to embrace innovative working practices and advances in new technologies
- Have a good grasp of BI claims
- Be flexible and adaptable during times of surge
- Have a positive mindset with the ability to positively influence others around you
- Be confident and detailed with data entry requirements
What could you get for this role?
- Competitive salary depending on skills, experience and qualifications
- Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
- Healthcare scheme
- A Self Invested Personal Pension Scheme
- Holiday allowance of 25 days plus bank holidays
- Discounts on various products and services
- Employee assistance programme for employee wellbeing
- Life assurance
- Group Income Protection
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
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Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
