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HELP DESK SUPERVISOR

Provide leadership and direction to the helpdesk team, ensuring efficient resolution of all client inquiries. Develop and implement helpdesk policies and procedures to ensure consistent service levels. Monitor and report on helpde...

CompanyCbre Enterprise Emea
AddressBracknell, Berkshire
CategoryCustomer Service
Salary£38,000/annum
Job typePermanent
Date Posted 5 days ago See detail

Help Desk Supervisor

Cbre Enterprise Emea

Bracknell, Berkshire

£38,000/annum

Provide leadership and direction to the helpdesk team, ensuring efficient resolution of all client inquiries. Develop and implement helpdesk policies and procedures to ensure consistent service levels. Monitor and report on helpde...

Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

Lead Staff Software Engineer | The Trade Desk, Inc.

The Trade Desk, Inc.

London, Greater London

Actively review design and code. Deliver meaningful technical and hands-on contributions to the teams objectives. Understand strategic business priorities and communicate with the team on how their work fits into the roadmap. Col...

Front Desk Receptionist

Sodexo Ltd

Cork, P43 FY29

£14.60 per hour

Greet and welcome guests with warmth and professionalism. Manage incoming calls and direct them to the appropriate department. Maintain a tidy and inviting reception area. Assist in administrative tasks such as data entry and sche...

Customer Support Engineer, 1st Line Support, Service Desk

People Source Consulting

Belfast, County Antrim

£32,000 - £38,000/annum 3% pension+28 days holiday

Responsible for the Customer Support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases th...

Hire Desk Controller - Trading

Speedy Services

Tipton, West Midlands

£27,060 to £28,993 per annum

Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the cus...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

Broker Desk Consultant

Collaborate Recruitment

Bournemouth, Dorset

Competitive

Act as an initial point of contact for referrals coming into the organisation, ensuring that you are able to offer sound advice and handle queries effectively. Build and develop strong relationships with members, brokers and other...

2nd Line Service Desk Engineer | In Technology Group

In Technology Group

Edinburgh, City of Edinburgh

Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collab...

IT Service Desk Analyst | Auxilion

Auxilion

Yorkshire, United Kingdom

Logging, updating and resolving Incidents and Requests. Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLAs. Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolv...

IT Service Desk - Team Leader

Queen's University Belfast

Belfast, County Antrim

£35,000 - £45,000

Academic or vocational qualifications (e.g. HND/HNC, NVQ 4 or equivalent in Information Technology, Computer Science or related field).. Significant recent experience in an IT Service Desk/IT support role to include one years exp...

Service Desk Architect - DV Cleared - Basingstoke

Cloud & Infrastructure

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Workingwith sensit...

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

Commercial Service Desk Coordinator

Manpower Ireland

Dublin, Highland

Up to EUR45000.00 per annum

Competitive Salary. Free Fun & Laughter Day Off. Corporate Social Responsibility Day. Pension. 25 Days annual leave. Experience in a a similar role 2 years. Strong telephone and personal customer service skills. Solid Microsoft Ou...

Service Desk Administrator

North

Scotstoun, Glasgow City

Logging of customer reactive support calls / planned preventative maintenance. Liaising with clients throughout the duration of a call to ensure a prompt resolution. Ensuring client service level agreements are met including re...

2nd Line Service Desk Engineer

In Technology Group

City of Edinburgh, Scotland

£25,000 - £35,000/annum 28 days holiday, pension, discount, more

Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collab...

Hire Desk Administrator

Jrl Group

SG18 8UB

£0 - £1/annum Competitive

Since 1996 we have grown from a business specialising in sub and super structures to a multi-million pound construction group head quartered in North London housing depots in Biggleswade, Elstree, Peterborough and Nottingham. We a...

Hire Desk Controller

Afi Group Of Companies

Glasgow, Scotland

Taking hire enquiries via telephone, email, and our online ordering system and processing them onto our hire system. Checking the availability of machines and operators and ensuring order statuses are always up-to-date on our syst...

Hire Desk Controller

Nationwide Platforms

Bristol, England

£NEG Competitive Salary plus great benefits

You will be the first point of contact for our customers, ensuring great relationships are built and a high level of service is always achieved. In return you will receive a Competitive Salary, 25 days annual leave plus bank holid...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

Digital Service Desk Assistant

Brown & Brown

Poole, Dorset

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...

Help Desk Administrator

Resourcing Group

Solihull, West Midlands

£25,000/annum

A global Facilities Management Service provider who aim to create a culture of workplace safety and wellbeing. Providing support to the client and answer calls and emails in a professional and timely manner. Determine the nature,...

Service Desk Support

Realise Recruitment

Castlecary, North Lanarkshire

£25,000 - £30,000/annum negotiable

In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.For this role we need some...

Plant Hire Desk Controller

Red Kite Recruitment Group

Rawtenstall, Lancashire

£24,000 - £26,000/annum

AN EXCITING OPPORTUNITY HAS ARISEN FOR AN OFFICE BASED PLANT HIRE DESK CONTROLLER WITHIN NORTH WESTWe are currently looking for a Plant Hire Desk Controller who has experience within the Plant Hire and construction industry. This...

2nd Line Service Desk Technician

Better Days Recruitment

Brighton, East Sussex

Competitive

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing S...

Help Desk Support Specialist

Morris Sinclair Recruitment

Lancing, West Sussex

Competitive

Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Ability to thrive in a fast-paced, client-focused environment - you live for the a...

Helpdesk/Service Desk Engineer

Be:technology

Lancing, West Sussex

Competitive

This exciting opportunity involves a huge range of technical exposure whilst taking that next step in your IT career. Job Title: Helpdesk/Service Desk Engineer Salary: GBP 28,000 - 30,000 DOE Location: Office Based in Lancing (Mon...

Front Desk Manager - Caribbean

Corecruitment

United States

£30.9k - 43.6k per year + Expat Package + more!

Oversee daily Front Desk operations, ensuring efficient and smooth guest check-in/check-out processes. Manage and train Front Desk staff, fostering a high level of customer service and professionalism. Address and resolve guest in...

Service Desk Architect

People Source Consulting

Cliddesden, Hampshire

£650 - £700/day

Service Desk Architect12 month ContractInside of IR35650 - 700 a dayHolding high level of clearance is highly advantageous.Start Date FlexibleOnsite 5 days a week - BasingstokeWe have a number of key opportunities for a Service...

Hotel Front Desk Supervisor

Apollo Hotel

Birmingham, West Midlands

From £11.44 an hour

Company pension. Discounted or free food. Employee discount. On-site parking. 8 hour shift. Day shift. Holidays. Night shift. Weekend availability. Loyalty bonus. Tips. Birmingham, B16 9RA: reliably commute or plan to relocate bef...