2Nd Line Service Desk Engineer

2nd Line Service Desk Engineer
Edinburgh/Onsite
£25,000 - £35,000

Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their unwavering commitment to technical innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions

Day-to-Day:

• Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support.
• Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues.
• Collaborate seamlessly with the Service Desk team to overcome complex technical challenges.
• Contribute to the development of the technical documentation.

Tech Stack:

• Active Directory
• Office 365
• Windows Server
• Networking (Routers/Switches)
• Hyper-V and/or VMWare
• Hardware support

Benefits:

• 28 days paid annual leave
• Paid for certifications
• Company pension
• Cycle-to-work scheme
• Sick pay
• Life insurance
• Casual dress code

If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . obyrne @ in technology group - uk . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.