Address
Form of workJob Title:Desktop Support Analyst
Employer:Vertex I.T. Solutions Ltd
Location: Warwickshire, United Kingdom
Salary: £150 A DAY Inside IR35
Employment Type: Contract
Reference Number: JSVIS/JSPB/WW
Job Details:
Desk Top Support Analyst
Our client based in Warwickshire are seeking to hire a skilled Desktop Support Analyst to assist our client with computer hardware and software issues. You will be required to assist with hardware installations, software upgrades, systems integrations, and basic IT related issues.
You will need a BPSS Clearance prior to starting the client will do this:
3 years references
Proof of ID
Criminal Records Check.
Day Rate £150 inside IR35 5 Days on site, Onsite Parking
Key Responsibilities:
- Responding to client support requests
- Contacting clients to find out the nature of the problem.
- Troubleshooting hardware and software issues
- Installing and maintaining hardware and computer peripherals
- Installing and upgrading operating systems and computer software
- Troubleshooting networking and connection issues
Key Skills:
- Proven work experience as Desktop Support Engineer/Analyst or Support Technician
- Advanced knowledge and support background of O365
- Strong understanding and support history of Windows 10
- Experience of network troubleshooting
- Server knowledge
- Good knowledge of Active Directory Domain Services – Users, Computers, Group Policy
- History of hardware building and PC imaging
- Experience supporting the following technologies: Citrix, VM, patching, O365
- Excellent interpersonal skills
- Good written and verbal communication skills
- Experience of working in an ITIL or ISO environment
You will need a BPSS Clearance prior to starting the client will do this:
3 years references
Proof of ID
Criminal Records Check.
Day Rate £165 inside IR35
5 Days on site
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