AddressDetention Custody Officer Manager - Heathrow Immigration Removal Centre
£35,225.69
42 hours week
5% contributory pension and life insurance
Job objectives and responsibilities
- To operate as part of the centres management team delivering a safe, secure and decent environment which is provided in line with contractual, company and Home Office standards.
- Provide advice, coaching and support to staff in order to maximise the efficient and effective running of the Centre.
Main duties and accountabilities
- Manage the provision of a safe, secure, clean and decent environment in which detainees feel protected and receive their rights in line with contractual obligations and company policies and procedures.
- Manage the implementation of all routines and systems, including documentation, and monitoring these to ensure the effective running of allocated units.
- Deploy staff effectively and appropriately to ensure the cost effective smooth running of the operation.
- Ensure all operational and emergency procedures are adhered to in line with company policy.
- Coach and support staff development to maximise staff performance, motivation and contribution.
- Manage and monitor staff to ensure contractual obligations and company standards are met at all times.
- Organise and manage the provision of timely accurate data for management recording and decision making.
- Implement and monitor effective ACDT systems to minimise incidents and issues within the Centre.
- Manage the operation of the detainee complaints procedure to ensuring compliance with company standards and procedures.
- Manage resources effectively and efficiently to ensure quality of service and best value for money.
- Undertake other managerial duties as required to ensure the smooth and effective running of the Centre including acting up to DSM (with limited responsibility).
