Devices Manager - Net Zero Solutions

The salary for this role is £49,995 to £63,832

The role is based at our Wednesbury (WS10 7XD) Asset Lifecycle Centre of Excellence, with travel to our Coventry, Nottingham and external manufacturers sites when required

As a Devices Manager you will provide effective Asset Lifecycle management and the technical oversight for E.ON’s significant growth plans in Net Zero solutions (EV Chargers, Solar, Batteries, Heat Pumps). You’ll provide project and operational support to ensure effective end to end integration of our solutions to ensure full compliance with all internal and external regulatory requirements.

A key part of this role is to also develop supporting policies, create product specifications, and become a Subject Matter Expert (SME) for all device specification and requirements for our UK Net Zero Solutions. You will also be representing E.ON at Industry and DESNZ forums and meetings with manufacturers, influencing and challenging where you can for the benefit of E.ON and the wider energy Industry.

Using your knowledge and skills you will also assist in the root cause identification and resolution of devices bugs and defects for our Net Zero solutions and recommend device deployment strategies across all of E.ON’s business areas, ensuring appropriate measures are taken to mitigate risks of supply, whilst supporting and driving procurement activity when needed.

Other responsibilities include -

• Working with relevant business stakeholders within Smart Field Connection, E.ON Drive and E.ON Installation Services (EIS) operations to develop new, and amend, existing Asset Lifecycle management policies and processes for Net Zero devices and equipment.
• Be the EV charger test co-ordinator, facilitating activities between UK and Essen Germany lab testing, UK user acceptance testing, installation assessment and quality assessment of new and updated hardware and firmware.
• Working with proposition teams, business area owners and Digital Technology stakeholders to translate business requirements into functional device and application deliverables.
• Responsible for collating all manufacturer service support requirements from Customer Operations, Asset & Logistics and Field Operations, then drafting contract service schedules accordingly, working with solutions teams stakeholders
• Responsible as UK device technical lead within Procurement RFI/RFP processes including drafting, assessing and scoring question sets on technical, testing, support services and other non-commercial requirements.
• Supporting the relevant product assurance and business experts to define the related test methodology for devices
• Responsible for driving device firmware requirements to support evolving functionality and customer requirements.
• Become the owner of identified business risks in relation to Solutions Devices and ensure mitigation tactics are deployed.
• Support the Business when new opportunities are identified to create additional value through cost efficiencies, new revenue streams or new service offerings, contributing to any related business cases and project delivery plans.
• Drive enhanced Triage & Quality Assurance activity for Solutions Devices

What we need from you

• Educated to degree or HND in a recognised engineering discipline, preferably in electronics, mechatronics or manufacturing, or demonstrable experience of technical aspects of consumer electronics, manufacturing, smart metering or other Utilities focussed technology or equipment
• Experience of managing internal and external stakeholders, with the ability to build and foster effective relationships.
• Confident in challenging current processes to evolve, adapt or implement new processes when needed.
• Experience of representing organisations at external industry events.
• Full valid UK/EU Driving Licence.
• Understand any regulations, policies and processes which relate to the job role and provide fair outcomes when giving service to our customers

Here’s what you need to know

• Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! As the only energy company to feature in The Inclusive Top 50 UK Employers (our current ranking is 8th) we’ve proven that we’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.
• We realise the best people bring their energy at different times, so we’re happy to talk flexible working and offer a range of flexible working options, including full time, part time and job share.
• As a Disability Confident Employer we interview every disabled applicant who meet the minimum criteria for the role.
• We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.