Devops Engineer

About Us

SmartVault is a cloud-based document management and file-sharing solution for small-to-medium-sized businesses, professional accountants, and bookkeepers. In 2017, SmartVault became part of the GetBusy Group, which is AIM-listed and currently trading on the London Stock Exchange. SmartVault continues to operate as a wholly owned subsidiary in the US, but we are now part of a much larger global team with expanded products serving the US, UK, and Australia/New Zealand markets.

SmartVault Team Culture and Values:

SmartVault is a collaborative environment, where the number one goal is to solve problems for our customers. We use data to make informed decisions, and we work hard to be transparent with each other and with our customers. Our ultimate purpose is to make people’s lives better at work, so they can focus on higher-value activities in their business or personal lives. Learn more about our business and our values.

Nothing Beats Loving What You Do

If you want to wake up each morning looking forward to an invigorating challenge, this is the place for you. Passionate, hands-on talent is welcome anytime.

We work hard to create software that improves people’s everyday working lives and we have a lot of fun while we turn our ideas into reality.

With an emphasis on finding the right work/life balance, we are proud to promote our relaxed and collaborative environment. We live and breathe our mission, which is to make people productive and happy. As the team grows, so does our investment in each team member’s personal development. We don’t just stop at hiring the best, we continue to nurture and develop our talent so you can get to where you want to be in life.

Our Values

There is no better way to get a flavour of what we are about than to check out our unique values. Every decision we make, every customer we help, every line of code we write is defined by our company values.

• Every Customer Experience Must Include A Smile - The original and arguably the most important rule
• Show Grit and Make It Happen - Your toughness and perseverance is a better predictors of your success than any other factor. Also, the happiest and most successful people are the ones who persevere. Grit is long-term
• Keep It Simple - If you can't explain it simply, you don't understand it well enough, no matter how smart you are
• Better Together - No egos. Best idea wins
• BSU (Blow Stuff Up) - We're out to change the world. We thus need to break from convention and be a disruptor to win
• Data Drives Decisions - We're a data-driven organisation. We must be led by our data and be agile to it

D&I

We value diversity at SmartVault, and we're committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures and believe that a diverse team helps build the best products, deliver the best services, and tackle the diverse and exciting challenges we face.

The Role
We build great products that solve real problems. We're looking after, and growing, our collection of over 1 million wonderful users whilst investing in, and innovating for, the future. We're looking for a DevOps Engineer to help us keep steering everything in the right direction!

The Team
The SmartVault product team is dynamic and fast-paced, keeping up to date with the latest technologies, and using agile and self-organising principles to help deliver quality products and services. The team wholeheartedly embraces the DevOps culture, continuously striving to add value to products and customers through automation, collaboration, and a proactive monitoring and feedback loop with product teams.
And that's only just the start! It's a great cross-functional team that works to produce great technical solutions in a great way.

We offer you the opportunity to:

• be part of a talented, collaborative and motivated team
• learn from and be inspired by skilled colleagues
• teach and inspire others
• work across the entire product life cycle
• develop your skill set and research / adopt the latest design patterns, methodologies, principles and technologies
• have a positive influence over high level architectural decisions
• make your mark and, in doing so, make us better

Responsibilities

We are looking for a motivated DevOps Engineer to join our agile cross-functional product team. You will be responsible for the architecture, design, and implementation of platform solutions for our product on AWS. You will work with the Principal AWS DevOps Engineer and technical leaders to analyze and build cloud platform solutions and processes to deliver highly secure, scalable, and reliable services. You will also support the implementation and maintenance of ISO 27001 / ISMS.

You will have strong analytical and troubleshooting skills, solid communication skills, a desire to tackle complex problems, and a genuine passion for technology. While you may come from an infrastructure background, you should be comfortable with writing scripts and basic software code to enhance and streamline your daily activities.
Ownership, keen attention to detail, quality of work, and operational excellence are essential qualities for this role. You must be a doer, rolling your sleeves up, and working on current problems while thinking about future strategies.

Key responsibilities include but not limited to

• Work with Principal AWS DevOps Engineer to clearly define detailed requirements, plan and prioritize work as per the business needs
• Design, implement, and deploy cloud platform solutions
• Ensure adherence to high-security standards
• Strive for zero downtime when deploying solutions/services
• Develop and own processes/procedures for scaling, capacity planning, configuration management, monitoring etc.
• Provide day-to-day operational support and perform systems administration tasks
• Ensure high-quality monitoring coverage
• Identify potential points of failure in the infrastructure/systems and develop a mitigation strategy
• Drive automation
• Provide operational support and coordination with our internal IT team
• Support implementation and maintenance of ISO 27001

We are currently using the following technologies (but this is evolving all the time):

• AWS - CloudFormation, EC2, RDS, Lambda, S3, SQS, SNS, ElasticSearch, CloudWatch
• NoSQL - DynamoDB, CouchBase
• Operating Systems - Windows, Linux
• Database - MySQL
• Scripting Languages - PowerShell, bash
• CI / CD - Git, TeamCity, AWS CodeDeploy
• Other stuff - RabbitMQ

Skills & Experience you'll struggle without
You don't need to have every single one of these skills, but the more you have, the more likely it is you'll be able to do a great job.

• Technical infrastructure skills in a complex environment across servers, storage, and networks
• Strong AWS experience
• Comfort working in high-security / high-compliance environments
• Sound experience with programming and scripting in a server and/or web environment
• Database administration including enhancing performance and building resilient solutions
• Understanding of CI/CD concept and best practices
• Javascript and/or Lambda function writing
• Monitoring, logging, and alerting of large distributed systems
• Managing large-scale tasks from inception to completion
• Experience in designing and implementing simple solutions to tricky problems
• Experience with infrastructure or application automation
• Experience with maintaining and supporting large-scale customer-facing environments
• Good understanding of key web environments and protocols
• Good networking experience with at least a basic understanding of IP, network traffic flow, network ports, and protocols (e.g. http, https, smtp, ftp)
• Comfortable with using Windows and Linux command line tools for administration tasks
• Sound analytical, problem solving and decision-making skills
• Good knowledge of security as it relates to cloud-based infrastructure
• Proficient oral and written communication skills
• Passion for technology and innovation

Skills & Experience that would be a bonus
We'll get pretty excited if you also have some of these:

• Automation tooling (eg. Hashicorp products, configuration management)
• Automated testing
• Understanding of IaC, shift-left, and immutable systems principles
• Tertiary degree in computer science or related areas
• ISO 27001/PCI compliance

What you need to be
We're looking for a certain type of person. We want people:

• That care
• That take ownership of and pride in their work
• with a hands-on approach
• with a flexible and positive attitude
• with a friendly demeanour
• with the desire and ability to learn quickly on the job
• with a love for problem-solving, lateral thinking, and presenting solutions to teammates and beyond

Sponsorship is not available at this time.