Digital Communications Executive

£33,417 per annum

Permanent

37.5 Hours per week 

Remote/office-based/hybrid with a requirement to attend meetings at Shelter offices

Closing date: 30th January 2024 at 11.30pm

Has your excellent understanding of the Digital Communications landscape been gained creating social media strategies and managing multiple channels? Then join Shelter Scotland as a Digital Communications Executive and you could soon be the person behind the Shelter Scotland brand on those channels.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

As part of the Communications and Engagement team, you will be responsible for maintaining the Shelter Scotland brand across our digital channels. Developing and implementing our Social Media strategy, you will help our drive to sign up supporters, increase our online presence, and help us build a movement around housing.

You'll collaborate closely with Communications team colleagues including:

• 2 Content Producers
• Communications Executive
• Communications Manager

Working closely with the Supporter Mobilisation Manager, you’ll support our goals by building the online community.

About the role

Our award-winning Communications team promotes Shelter Scotland's brand and leads our public campaigning and Digital Communications to achieve change for those that do not have a safe, secure or affordable home in Scotland. Your challenge will be to develop and implement our social media strategy to increase online presence, support our drive to sign up supporters and help us build a movement around housing. As well as championing the use of digital channels and technologies to tell our story, we'll rely on you to analyse campaigns and provide guidelines, expert advice, and support for colleagues too. And, when it comes to working across teams to develop engaging, creative, and innovative platform-specific content that enlightens audiences and promotes campaigns or brand-focused messages, again, we'll count on you.

About you

You'll need a proven relevant background that includes experience of using tools such as Google Analytics, Facebook Pixels and Insights platforms to draw actionable insights. You'll also need strong editing and writing skills suitable for each channel, e.g., from knowing how to write a successful tweet to using effective storytelling techniques. Well-organised, with the ability to prioritise and work across multiple projects simultaneously, you're creative, innovative, customer-focused and have the confident communication skills it takes to liaise effectively with people at all levels. And, if you have experience of using CRM systems, even better, though this is not essential.

How to apply  

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.