Digital Communications Officer

Job title: Communications Officer

Location: FLEX office, Vauxhall, London - Currently flexible hybrid working with a mixture of in person and online working

Salary: £32,020 per annum, pro rata, depending on experience. This is subject to deductions for tax and national insurance.

Hours: 4 days, equivalent to 30 hours per week. This may be flexible.

Contract: 18 Months, renewable subject to funding

Reports to: FLEX Head of Policy

About FLEX:

Focus on Labour Exploitation (FLEX) is a research and policy organisation working towards an end to labour exploitation. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy. FLEX is a small organisation that packs a big punch in terms of policy change and influencing.

About the role:

In this role you will be a key part of FLEX’s policy team and responsible for leading on the implementation of FLEX’s Communications Strategy, ensuring that FLEX’s communications help progress our strategic aims. You will develop comms outputs and work with internal and external contacts to produce content and conduct strategic comms work. This role involves tracking analytics, maintaining relevant records, and working with the press and other media partners to reach our audiences. 

Key responsibilities:

Communications

• Lead on the implementation of FLEX Comms Strategy, tracking, measuring, and reporting on the effectiveness of the Charity’s communications channels.
• Liaise with team members and external colleagues, as relevant, to conduct strategic communications planning and work.
• Maintain a comms workplan for key outputs and coordinate FLEX’s communications, including research publications, policy briefings, blogs, etc.
• Manage FLEX’s website and digital media accounts, and work with the wider team to ensure a regular social media presence for FLEX.
• Draft and edit communications outputs for the FLEX team, including blogs, video scripts, and other content.
• Maintain the FLEX website, including its structure and ensuring content is up to date and relevant.
• Devise, draft and circulate external comms outputs (e.g. the FLEX’s newsletter) and explore new ways to communicate our messages to our audiences (e.g. regular mail-shots, google groups, etc.).
• Represent FLEX and act as first point of contact for press enquiries, provide background information to journalists on relevant areas, and signpost to relevant staff as per FLEX’s press protocol.
• Produce visual content using relevant software (e.g. Canva, Piktochart, etc.).
• Develop contact management systems and/or databases (e.g. dissemination lists, media contact lists, etc.).
• Undertake media monitoring of salient issues for the team and use this monitoring to identify opportunities and new contacts. 

Project management

• Design, plan, and deliver comms activities against targets;
• Manage relevant project budgets;
• Develop and implement a monitoring and evaluation plan for comms objectives and produce progress and learning reports for internal and external purposes. 

Other

• Scope, draft and support fundraising bids and reports to donors relevant to this role.
• Represent FLEX and networks at external meetings, as required;
• Undertake any other duties within the context of the role as may be determined by your line manager.

For more information on this vacancy as well as the application process, please visit the FLEX careers page on our website.