Digital Communications Officer

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm, safe and healthy, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are helpful, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day. 

The role 

In this newly created role, reporting into the Head of Communications and Campaigns, you will join National Energy Action’s (NEA’s) busy and proactive Communications and Campaigns team who are responsible for press and public relations, events, membership communications, brand development and campaigns. 

The Digital Communications Officer will be responsible for communicating NEA’s projects to a wide range of stakeholders, creating original content for our website, social media channels and other publications, drafting and issuing press notices for allocated projects and follow-up to maximise uptake, and identifying and organising NEA’s presence at relevant conferences and exhibitions to promote our work and monitor outcomes. 

This post provides an exciting and rewarding opportunity to help NEA deliver its work programme through its effective communication and the post holder should seek to maintain and improve our communications with internal and external stakeholders. 

What you will need to succeed 

The right candidate will be an excellent communicator with the ability to write clearly, concisely and accurately including press releases, social media copy, briefing documents and internal and external publications.  

The Digital Communications Officer will have a creative flair and will be able to produce digital content using Photoshop, InDesign, Illustrator and Canva to make images and videos. With demonstrable experience of using Twitter/X, Facebook, Linked In, Instagram and Threads, you will have a strong working knowledge of analytics and how to optimise content. 

With experience of media liaison, the successful candidate will successfully identify and maximise PR opportunities and will have the ability to work closely with internal and external stakeholders to ensure processes are followed so we can achieve our aims. 

Hybrid working is subject to necessary health and safety and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

We are offering:  

£29,778 - £34,546, grade 6-SO1, points 18-25 

11.5% non-contributory pension 

25 days annual leave plus 3 additional days in between Christmas and New Year when our offices close; plus, all public holidays per annum for full-time staff, pro rata for part-time staff 

Flexible working arrangements including the opportunity for Hybrid working 

Enhanced family friendly payments  

Employee Assistance Programme  

Employee benefits platform 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria. 

The closing date for applications is 12 noon on Thursday 30 May 2024.  Interviews will be held in the two weeks commencing 3 June 2024.  Full details of this post and an application form are available on our website.