Digital Labs Officer

Role outline and purpose

This role is responsible for the continued maintenance and governance of the Trussell Trust digital asset management system. 

This will include ensuring all content is compliant and available for use as appropriate, through managing resources and providing direct assistance and training across the organisation.

Responsibilities

• Manage and develop the in-house digital asset management system, maintaining a wide range of high-quality resources for varying uses, supporting the Content Manager to commission new content to address gaps. 

• Assist the Content Manager in delivering the DAMS strategy, manage training, communication and oversee the system, workflow, and metadata roadmap, driving improvements to meet evolving business needs.

• Curate and store raw content and all assets in accordance with data protection legislation (GDPR) and ensuring legal protection, developing approaches to contracting, licensing, subject consent and usage, that maintains a sensitive approach to client confidentiality.

• Oversee the rollout of DAM processes, to ensure useful, relevant workflows across the system that meet organisational needs, across the asset lifecycle (ingest to archive).

• Develop and manage asset and metadata standards, DAM policy, and governance documentation.

Person specification

Technical skills and minimum knowledge:

• Experience managing in house media libraries and archives, including helping others develop, access and use assets appropriately.

• Sound understanding of contracting and licensing creative work as well as data protection principles and compliance.

• Excellent time management and organisational skills, with demonstrated ability prioritising a large volume of work effectively and efficiently with tight deadlines. 

Behaviours and competencies:

• Passion and genuine interest in Digital Assets and the potential their successful curation and management offers an organisation

• Excellent communication skills and ability to build strong relationships with key stakeholders

• Attention to detail and experience in simplifying complex systems for varying audiences.

• Demonstrate a commitment to the values of the Trussell Trust. 

• Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds. 

• Role models inclusive behaviours and values.