Digital Workplace Engineer (Digital Workplace Solutions)

A Digital Workplace Engineer is required for a permanent role paying up to £43,687.72 per annum with British Transport Police (BTP).
BTP are the Guardians of the Railway with a bold and ambitious vision to be a world-leading police force that delivers a safe and reliable rail network for all. We are a national police force covering the rail network throughout Great Britain, including the London Underground, ensuring the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year.
Digital Workplace Engineer - Digital Workplace Solutions
This role sits within the Solutions team within Digital Workplace. Digital Workplace currently consists of 3 teams: End User Computing, Platforms and Solutions. The Digital Workplace Solutions team is responsible for the technical design, development and implementation of services and solutions that improve collaboration, communication, mobility, connectivity, and productivity.
We are on an exciting journey into the world of PowerApps, Power Automate and SharePoint Online and this role will be instrumental in further developing secure and robust solutions that elevate our success in this area as well as delivering solutions that make the best use of our E5 capability.
As a Digital Workplace Engineer within the Solutions team, you will be accountable for:

• Providing specialist 3rd line expertise relating to M365 solutions and services within an ITIL environment.
• Delivering services and solutions using the MS Power Platform, SharePoint, Teams and other Microsoft services.
• Acting as a 'consultant' to the organisation, identifying areas and processes where Power Platform and M365 can be better leveraged to maximise the value of licencing within the organisation.
• Guiding and educating citizen developers and general employees on the effective use of the Power Platform (Power Apps, Power Automate, Power BI and Power Virtual Agent), SharePoint and MS365 services.
• Keeping abreast of new technologies, industry standards and trends and the MS365 roadmap.
• The enhancement of our ITSM tool (FreshWorks FreshService) for process automation and request fulfilment.
• Managing the incident and service request support queue for the Digital Workplace Solutions team, ensuring resolutions within Technology SLAs.
• Supporting our M365-based Live Event streaming services utilising a range of professional audio and video equipment.
• Supporting our business engagement channels (such as our Intranet and SharePoint communications) in line with the M365 update cadence ensuring continuous employee awareness and engagement.

We are looking for individuals that have:

• Evidenced experience with MS Power Apps, MS Power Automate, MS SharePoint, MS DataVerse, .Net, HTML, CSS, Javascript, APIs, PowerShell, C#, typescript and react.
• A good understanding of the Power Platform governance components.
• The ability to work independently as well as collaboratively on cross-functional teams.
• Great interpersonal and verbal/written communications along with excellent analytical and problem-solving skills.

Whilst this role sits formally within the Solutions branch within Digital Workplace, the post holder will gain exposure across the Digital Workplace strands and may be required to work in other Digital Workplace areas when required. This is applicable to all roles within Digital Workplace.
We are an avid promoter of skills development and career growth and we recognise the need to ensure skills are kept up to date with emergent technologies and new ways of working.
You will have access to:

• The Microsoft Enterprise Skills Initiative (many of the Microsoft on-demand and online classroom-based training courses, certification pathways, exams and certifications)
• Further training platforms (such as Pluralsight)
• Fully funded Apprenticeships (which includes Undergraduate and Postgraduate degrees) and dedicates 20% of your work time to your apprenticeship training/studies.

This is an exciting time for Technology at BTP as we pave the way for the modern workplace experience. If you thrive on challenges and have a thirst for knowledge and developing your own skillset, finding and implementing innovative solutions and want a fulfilling role that has an impact on the communities we serve and protect, then come and join us!
This is a hybrid/flexible working role and we would welcome applications from across England, Scotland and Wales. Fluency in Welsh language, written and verbal is desirable (if based in Cardiff) closing date for applications is Friday 17th May at 12pm.
In return for your experience, we can offer you:

• Salary of up to £43,687.72 (£36,529.65 base + £3033.56 London Allowance (if based in London) + a non contractual/non pensionable Skills Framework for the Information Age supplement of up to £4,124.51 dependant on self - assessment you will be awarded 0%,50% or 100%)
• Yearly base salary increments (subject to satisfactory performance in previous PDR year)
• Working from home allowance available to purchase suitable equipment for blended & home working
• 28 days annual leave plus bank holidays
• Family friendly policies including up to 26 weeks paid maternity and adoption leave
• Bespoke benefits platform and access to Blue Light Card
• Development opportunities including fully funded apprenticeships
• Employee assistance programme and dedicated wellbeing hub
• Excellent Pension scheme

BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.
At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As 'One BTP' across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.
Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. We use positive action to encourage potential candidates from underrepresented groups through targeted workshops or advice sessions. If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply.
For more information on Positive Action please click here or email the team on PART-Recruitment@btp.police.uk
If you have any questions about the application process, please email our friendly and helpful team where we will be happy to help you: RecruitmentTeam@btp.police.uk . If your question is in relation to equality or diversity then you can also contact our Equality, Diversity and Inclusion team directly at: PART-Recruitment@btp.police.uk To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application.
In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 5 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly. This advert, job description and application form is available in Welsh please email Recruitmentteam@btp.police.uk if you wish to receive this.
BTP GPP Police Staff Pension Scheme is administered byRoyal London and this is a group personal pension plan which is available to all police staff. It's a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk .Please note if you are an existing member of Police Staff in the RPS your pension will not be affected.
Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to Recruitmentteam@btp.police.uk prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum rating of 3 (performing) or a rating of U (no rating) must have been achieved on the last reporting year PDR.