Director People Team Europe - Uk

People Support Team Lead - UK
Contract: Permanent, Fulltime, 35 hours per week
Salary: £56,249 - £59,602 with excellent benefits.
Location: London, UK.
Hybrid Working: We support and enjoy a flexible working environment. A minimum of 40% of working time is spent in the London office. This equates to 2 days for a full-time employee, one of those days must be a Monday when the entire UK People Team are office office-based.
About WaterAid:
Want to use your skills in delivery of critical people support services to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our People Support Team Lead in the UK to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The UK People Team play a critical role in helping WaterAid realise its goals. WE lead on the development, deployment and application of strategies, policies and guidance that ensure that WaterAiders are aligned and engaged, and that they have the skills and opportunities to maximise the impact they can make to our mission. A small, impactful team, at the forefront of our delivery is the service we give to the organisation and central to that is our employee experience to support WaterAiders and the maintenance of a high-performing environment.

About the Role:
Team Leadership

• Manage coach and build capabilities of the People Operations Team, their performance and development in line with our values and people promise.
• Expertise and ownership of UK People Team policies, processes and procedures ensuring that they meet legislative requirements, are fit for purpose and in line with best practice and organisational priorities under the umbrella of our employee value proposition.
• Lead the delivery of the UK People Support team so that service standards are met, solutions are pragmatic and driven by our values, minimising risk.
• Ambassador for our culture of continuous business processes improvement, digital working and knowledge management in the team.
• Contribute to the development of the UK People team annual plan and priorities.
• Work in close collaboration with the Head of People in the UK to ensure those we serve in the UK experience a joined up and impactful service, promoted through our self-servicing model.

Payroll, Pension and Reward

• Accountable for the delivery of the UK monthly payroll and pension processes, providing oversight and support to the work of the in-house Payroll Officer and being a back-up to their role, to ensure payroll is run accurately each month.
• Implement the annual pay award operationally ensuring accuracy, compliance, and timeliness of payment to all UK based staff.
• Implementation of a new payroll system for the UK.

Systems and Reporting

• Responsible for maintaining and using our HR Information System, PeoplePlace effectively and efficiently, partner with the Global Systems Administrator so that all UK based employee data is correct and in compliance with data protection.
• Drive the importance of data and people analytics and create a culture of data-based decision making and insight across the team.
• Joint ownership of UK headcount establishment data with key stakeholder in Finance.
• Annual analysis and statutory reporting of the Pay Gap in the UK.
• Annual reporting of our data to external charity sector Pay Club and other bodies that we seek guidance on as part of our annual pay award assessment.
• Develop, implement, and maintain people KPI's, reporting and management information requirements to inform organisational performance and better decision making.

Compliance and Contract Management

• Act as the UK Team specialist on areas of HR compliance, working with third parties and specialist advisors, to ensure that our policies, processes and practice are compliant and meet legal requirements.
• Responsible for GDPR in the People Team, provide senior expertise and build capability across the wider people function.
• Manage the relationship and contracts with third party providers and suppliers for all UK based initiatives such as, but not limited to, our Employee Assistance Programme (EAP), Benefits Provider to ensure an effective, value for money service that meet our our business needs at all times.

Other

• Ownership of salary calculations in the event of employee termination.
• Budget management and invoice approval.
• Custodian of the maintenance of the UK operational delivery folders and their content.
• Build relationships with sector counterparts to bring the outside in perspective to UK.

About the Role:
Functional skills

• Proven experience of leading, managing and developing a high performing people operations team in a matrix, fast paced organisation.
• Proven experience of managing and running in-house payroll for 250 staff or more.
• Excellent understanding of HR policy development; and proven experience of developing and embedding HR policies, processes and procedures that are fit for purpose.
• A qualified and robust HR Practitioner who has sound and up to date knowledge of employment law, tax and legislative requirements affecting a wide spectrum of HR policies and practice, i.e. payroll, pension, reward and benefits together with their application in the context of the employee experience.
• Working knowledge and experience of HR and Payroll systems, to maximise the functionality and create efficiencies.
• Demonstrate project management capability.
• Proven experience of contract management and managing a wide range of third-party service providers.
• Excellent interpersonal skills, and the ability to engage, collaborate and build working relationships and partnerships with a wide variety of stakeholders (across the hierarchy up to senior management levels and across different cultures & backgrounds).
• Experience of leading cross functional projects and HR initiatives.
• Experience of people analytics and reporting.

Personal qualities

• A self-starter who is focused on delivery and execution: proactive in bringing solutions and recommendations to resolve problems and continuously improve HR practices.
• Excellent oral and written communications skills with fluency in English to influence at any level and produce quality correspondence and documents.
• An interest in HR, commitment to personal development and improvement, and willingness to take initiative.
• Demonstrated ability to a working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Desirable capabilities
Degree level education or equivalent.

• Associate (or higher) membership of the Chartered Institute of Personnel and Development (CIPD) or equivalent work experience.
• An interest in and/or knowledge of development issues and the work of INGOs.
• Successful track record of continuously improving business processes.

Closing date: Applications will close at 23:59 on 3rd July 2024. Availability for interview is required as follows:
First interview online video: 4th July followed by a panel interview on 17th July at our office in Canary Wharf.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter setting out how your experience would enable you to be our fabulous new People Support Team Lead in the UK. The CV and cover letter can be in either Word Document or PDF format.
Pre-employment screening: Only apply for this role if you can and are able to demonstrate your eligibility to work in the UK. We do not offer sponsorship for this role. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy as part of our offer process.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.