Role Overview
Responsible for delivery of a full HR operational advisory service to the Property Management Division, working closely with the Head of Division to lead the HR strategy across a client group of approx.4,300 white & blue collar employee groups based nationally across Savills offices and managed sites.
The role will encompass both strategic, managerial and direct operational responsibility, encompassing day-today function management and proactive project work as required. You will work with and manage an established and experienced HR Team comprising of 25 colleagues across both advisory and operations as well as key individuals that also support on people led matters such as Head of L&D, Engagement Manager, Talent Acquisition Business Partner and D&I Business Partner. Savills Property Management division is the UK's leading provider of Property & Facilities Management to a wide and varied client base, responsible for all types of properties including offices, shopping centres, out of town retail, industrial, leisure, mixed use and residential assets.
Complementary services including property finance, research, marketing, asset management, sustainability and engineering consultancy are delivered by the division. The variety of services we provide as well as the range of property types that we manage requires a diverse and widely dispersed employee base with varying skill-sets and expertise. This is an exciting opportunity to work in a busy and varied role with a fast paced client group and experienced team. You will need to be able to build relations with employees and managers across the division. The successful candidate will be willing to travel within the UK as necessary in accordance with business needs.
Key Responsibilities
Trusted Partner working proactively with the Head of Division and PM+ Board to achieve business and divisional goals in line with values ensuring all ER matters are responded to quickly, efficiently and fairly.
Accountable for team organisation and divisional people strategy based on overall business strategy in line with corporate values and divisional strategy.
Member of the Property Management divisional board meeting, contributing data analysis/trends and recommendations.
• Chair the monthly People+ board
• Driver of talent management and succession planning programmes to future proof and retain staff
• Budget management with Divisional Finance Director ensuring headcount and costs are in line, suggesting efficiencies/cost reductions where appropriate
• Employment law advisor, presenting risk v reward options, managing settlements and ET cases
• Guiding HR Advisors and escalation point for complex disciplinaries, grievances and appeals where required
• Driver of Divisional change initiatives including organisational restructure, redundancy programmes, growth initiatives and goals determined from employee survey results
• Driver of performance management culture, analysing outputs and recommending course of action for improvement
• HR lead for promotions, salary review, bonuses, annual scorecards working in conjunction with Head of Division, Finance Director and Head of Departments
• Management reporting, presenting analysis and recommendations to key leaders trends and concerns
• Divisional promoter of reward, benefits and wellbeing offerings
• Divisional promoter of HR systems and processes, explaining business need e.g. HR.net & Cascade (divisional HR systems in use)
• Continuous analysis of HR business practices to ensure ongoing improvement and efficiencies
• Exceptional management support for best practice, tackling difficult conversations and ensuring motivated, successful teams
• HR Project Lead for divisional and corporate initiatives
People Leadership:
• To set clear objectives in line with company/Divisional/team strategy and to measure performance against these
• To conduct regular 121’s, hold team meetings and complete thorough probationary, interim and annual appraisals as per company guidelines
• To support team members in career development via training (to ensure high skill levels both technically & behaviourally), coaching, mentoring and the promotion and succession/talent processes
• To adhere to all company processes with regards to people management and to role model professional behaviours at all times
• To ensure recruitment is completed professionally and in line with team/divisional/company goals, thinking strategically re future needs and in line with our diversity goals
Key Skills
• Self-motivated and able to work with minimal supervision
• Strong interpersonal/verbal and written communication skills
• Experience reviewing and optimising organisational structures
• CIPD qualified & significant relevant experience up to date knowledge of current employment legislation and a good working knowledge of TUPE.
• Prior experience in a property or professional services similar environment
• Track record establishing effective working relationships across all levels of an organisation
• Highly proficient in the use of Microsoft Office applications (Outlook, Word, Excel and PowerPoint)
• Experience of working with HR databases
• Strong planning and organisational skills
• Excellent attention to detail
• Strong interpersonal/verbal and written communication skills
• Ability to travel to locations across the UK, sometimes at short notice
Manager Responsibilities
Set clear objectives and performance accordingly
Find out more about Savills offer
Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.