Domestic Abuse Housing Officer

My client is seeking an experienced Domestic Abuse Housing Solutions Officer To support the Domestic Abuse Housing Solutions Team Manager to lead and deliver outcomes that are responsive to the needs of residents experiencing Domestic Abuse by ensuring that the Council fulfils its responsibilities in line with the Councils' statutory duties under Part VI and VII of the Housing Act 1996 as amended and the Domestic Act 2021.

• To provide a rapid, effective, and efficient response to referrals received through the 'duty to refer' or
• other referral sources
• To deliver a customer friendly experience that supports the resolution of customers housing needs at first contact in the Housing Solutions Service.
• To support the Domestic Abuse Project Manager in developing innovative and creative solutions to the prevention of homelessness and tangible reduction of the use of temporary accommodation, this could include developing relationships with leaseholders, private landlords and Councils or bodies outside of
• To become the local intelligence and community link for the key areas of Domestic Abuse homelessness presentations within the borough.
• To ensure that all assessments of customers housing needs are accordance with the Homelessness Act 2017. A high percentage of customers presenting as homeless will be vulnerable and it is essential to assess the customer's needs accurately in accordance with the Care Act 2014, the Children's Act 1989, Domestic Abuse Act 2021 and all relevant housing legislation.

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.

Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to

If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)