Overview:
Are you passionate about delivering exceptional service? Join our team as a dedicated Driver & Packing Agent! In this role, you'll be responsible for ensuring timely collections, handling customer items with care, and providing top-notch service at every step.
Purpose of the Job:
Your mission is to execute customer collections promptly, handle items with care during transit, and assist with packing and consigning shipments when not on the road.
Responsibilities:
1. Route Planning & Management: Plan daily routes efficiently, communicate any deviations or delays, and manage routes to avoid penalties.
2. Soft Packing: Safeguard collected items with appropriate soft packing for their journey back to the service center.
3. Condition Reports: Prepare detailed condition reports and photographs for items with physical marks or signs of wear and tear, ensuring customer awareness and documentation.
4. Vehicle Care: Maintain cleanliness and upkeep of the vehicle to the highest standards.
5. Packing & Consigning: Assist in packing customer items and completing necessary documentation for consignment, ensuring accuracy and compliance.
Skills:
- Proficiency in Foam in Place machine operation.
- Expertise in packing techniques, including bespoke layer pad and wood case construction.
- Familiarity with email, Internet applications, MS Windows operating system, and GlobalMaster.
- Strong data analysis and interpretation abilities.
- Understanding of supplier services and documentation requirements, including customs documentation.
Behaviours:
- Drive: Demonstrate a persistent drive to achieve results, uphold high standards, and continuously improve processes.
- Communication: Effectively communicate information in a clear and concise manner.
- Honesty: Work with integrity and honesty in all interactions.
- Teamwork: Foster effective relationships with colleagues to collaborate successfully.
- Customer Service: Anticipate and fulfill the needs of both internal and external customers, exceeding expectations and driving business development.
If you're ready to make a difference and thrive in a dynamic environment, we want to hear from you! Apply now to join our team as a Driver & Packing Agent.
Job Type: Full-time
Pay: £11.44 per hour
Expected hours: 40 per week
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Experience:
- Warehouse experience: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: Leeds Driver / Packer