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SalaryJob Advert
Duty Manager
£29,607
Permanent
40 hours per week, 5 days out of 7 including weekends (covering hours of 06:00-22:30)
Hanworth Air Park Leisure Centre
About Lampton Leisure
We set established high standards with our exuberant, friendly, driven professional approach across all our sites in Brentford, Chiswick, Hanworth, Heston, Isleworth & Osterley. Our leisure centres boast a full range of facilities including fitness studios, health suites, swimming pools, indoor & outdoor courts, pitches, tracks, and café facilities. It is our mission to provide inclusive and safe environments where we deliver supportive and professional services for all ages, abilities, and backgrounds to make a real difference and an enjoyable customer experience for all users of the Centre’s facilities.
About the Job
As Duty Manager you will be reporting to the Assistant General Manager. Your responsibilities will include the day-to-day running of health and safety on poolside and managing the lifeguard team, as well as acting as a Duty Manager for the leisure centre. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals.
Key Responsibilities include:
- Coordination of events and activities like gala’s and holiday camps.
- Supervise and coordinate regular maintenance and cleaning of the facility.
- Responsible for the daily, weekly and monthly pool plant operations, tasks and checks.
- Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system.
- Perform pool hygiene & safety checks.
- Provide first class customer service to all users of the facility
- Address any customer queries or complaints
About you
To be successful in this role, you will have some experience of wet side operations within the leisure sector, as well as previous supervisory experience and the ability to communicate clearly, influence and motivate staff. Experience of working within a Health & Safety critical environment with the ability to understand and implement legislation in the operational environment is essential.
Qualifications Required
- Ideally hold or work towards a National Pool Lifeguard Qualification (NPLQ)
- Ideally hold or work towards a First Aid at Work Qualification
- Ideally hold or work towards a Pool Plant Operator Qualification
In return Lampton Group will offer you
- Free Parking at all Leisure Centre Sites
- 22 days holiday allowance
- Free Gym Membership
- Enhanced Maternity and Paternity leave
- Pension Scheme
- Refer a Friend Scheme
- Staff wellbeing services
- Flu Jabs
- Eye care vouchers and support towards glasses
Employee benefits portal - Cycle to work scheme
- Electric Car salary sacrifice scheme
About Lampton Group
Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. Our companies represent a bold, new and ambitious approach by a London Borough. It is made up of five distinct business areas: Services - Recycle - Greenspace - Leisure - Homes
Underpinning everything, we do are our CORE values – Customer First – One Team – Respectful – Energised. Everything we do aims to align to our values and strategic ambitions.
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Important information:
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
