E-Learning Technician

E-Learning Technician

Are you looking to take the first steps towards a career as an e-Learning technician? Embark on a fulfilling journey to develop innovative eLearning courses to support early years education and become an integral part of the organisation's innovative team.

This is an entry level role and will provide you with the opportunity to learn and work alongside an experienced team of IT professionals.

Position: E-Learning Technician

Location: Huddersfield, Hybrid (2/3 days office)

Hours: Full Time - 37 hours per week

Salary: £24,500 - £26,000

Contract: Permanent

Benefits: 25 days’ holiday, rising to 29 after service increments plus 8 bank holidays, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay, Flexible working patterns

Key Responsibilities:

• Tech Support: Provide rapid and effective support to users, ensuring seamless operation.
• Creative Content: Craft and curate high quality eLearning courses and content using cutting-edge software.
• Team Collaboration: Collaborate with the eLearning Developer and Early Years team to enhance online course material.
• Feedback Integration: Evaluate customer feedback to refine future design and development.
• LMS Management: Act as the first-line support for LMS issues, ensuring smooth resolution
• Troubleshooting Expert: Diagnose faults, troubleshoot operating systems, and maintain online accessibility.
• Data Security: Apply GDPR, and Data Protection Act principles, and ensure data security.
• Tech Innovation: Stay ahead with emerging technologies, ensuring cutting-edge software skills.
• Team Collaboration: Work with the IT team and across the organisation on key projects and services.
• Efficiency Enhancement: Identify time or cost-saving initiatives for operational efficiency.

About You:

You will possess solid technical skills and be familiar with eLearning platforms, looking to take the first steps towards a career as an E-Learning Technician.

Key qualifications and characteristics include:

• Educated to GCSE level standard (including Maths, English and IT) or equivalent
• Technical skills and familiarity with eLearning platforms.
• Good level of organisational and problem-solving skills
• Enthusiastic, self-motivated, organised team worker
• Experience of working with website platforms and CRM systems
• Relevant practical experience of working with eLearning platforms and packages
• Experience of working in a customer-facing support role
• Professional attitude and a strong work ethic
• Motivated to learn and pursue a career in IT

About the Organisation:

The organisation is the national charity and membership association representing children’s day nurseries across the UK. Their mission is to provide information, training, and support for the best possible education and care for young children. As the voice of the day nursery sector, they are an integral part of the lives of nearly one million children and their families.

You may also have experience in areas such as E-Learning Technician, E-Learning Specialist, Online Learning Technician, Digital Learning Technician, Instructional Technology Support, E-Learning Coordinator, Learning Systems Technician, Educational Technology Specialist, Online Training Support, Multimedia Learning Technician, Virtual Learning Technician, Digital Education Support Specialist, E-Learning Administrator, Online Instructional Support, Learning Technology Coordinator, Virtual Classroom Technician, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.