E-Retail Partnership Intern

E-Retail Partnership Intern

12 Month FTC

MISSION

To support the E-Retail Partnership Manager and E-Retail Partnership Coordinator in executing the UK’s e-retail strategy. Split between the Digital and Commercial teams, this is a great opportunity for someone who would like to progress within a Digital Marketing or Commercial role while getting exposure to other digital touchpoints within the business.

ABOUT SHISEIDO GROUP

Our mission : Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?

Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams

1. Leverage our unique portfolio of Beauty brands across all 3 categories

2. Stay agile and capture new retail opportunities

3. Customer-driven decisions

4. Create a great place to work in Beauty

Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.

Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.

We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.

Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.

ABOUT SHISEIDO BRAND

Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.

ABOUT CLE DE PEAU BEAUTE

Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within.

ABOUT DRUNK ELEPHANT

We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.

ABOUT NARS

Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.

ABOUT DESIGNER FRAGRANCES

Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the edgy Zadig&Voltaire to the sensual and effortless delicacy of Narciso Rodriguez; and the intriguing mix of natural and sophistication in Issey Miyake. In selected distribution, we also have the unique collection from the extraordinary perfumer, Serge Lutens and more to come to the market.

ABOUT ULE

At Ulé we are on a mission to promote botanical, conscious beauty, being the first skincare brand to grow its ingredients in our own indoor high-tech vertical farm.

Our formulas are obtained through an avant-garde method of culture that guarantees the purity and power of the plants to give you more resilient skin. We have created a sustainable way of beauty for those who want to enjoy life to the fullest, in harmony with the environment.

ABOUT GALLINEE

At Gallinée we believe in working with your microbiome to help it to look after you. Our products contain a patented complex of prebiotics, probiotics and postbiotics to nourish and support the good bacteria that make your own personal ecosystem. Helping them to look after even the most sensitive skin.

ORGANISATION

Reports to: Senior E-Retail Partnership Manager

Job Location: Shiseido Group London Head Office

Contract type: 1 Year Contract

MAIN RESPONSIBILITIES

Permanent and Launch Asset Coordination

• Ensure all asset calendars and folders are up to date, sharing with the wider teams and with key retail partners in ahead of launch dates
• Complete retailer forms for new launches, editing and localising copy as needed
• Adapt assets graphically either first-hand or through agencies
• Support Commercial in preparation of new line forms for product setup
• Support E-Retail Partnership Coordinator in the delivery of assets to retailers
• Create best-in-class digital launch guides to ensure retailers launch new products flawlessly
• Communicate launch send out status with wider teams regularly

C Retailer Partnerships

• Serve as the primary interface for all digital needs for C retailers with the Coordinator’s support
• Provide digital campaign briefs, assets, feedback and results for these retailers
• Advise Commercial team on the digital partnerships and priorities per retailer
• Continue to support Coordinator and Manager on B and A retailer executions

Audits and Maintenance

• Monitor online retail partner activity for the UK to ensure they are aligned and representing all Shiseido brands in accordance with guidelines
• Check all launches are executed correctly online after the OCD, tracking suboptimal executions and requesting changes as needed
• Perform routine audits on retailer sites to identify issues and correct them, strategising and prioritising based on brand and retailer with Coordinator/Assistant
• Manage and execute all ad-hoc retailer requests

Tracking

• Capture all organic and paid-for coverage on e-retailer sites, social, email and other touchpoints regularly
• Keep track of key competitor activity and launch activations across e-retail
• Present key findings regularly to all Digital Managers alongside other Digital Interns

Digital Projects

• Work with E-Retail team to identify and activate organic opportunities with key e-retailers
• Coordinate the creation of bespoke assets for use on retailer social
• Support E-Retail Partnership Coordinator with ad-hoc projects

PROFILE, SKILLS AND EXPERIENCE REQUIRED

Essential

• Superb organisational skills with a passion for detail and precision
• Able to manage time effectively and prioritise accordingly
• Excellent written English, with a keen eye for grammar, syntax, spelling, and style
• Able to collaborate well with colleagues and internal teams
• Strong awareness of online brand representation and messaging
• Strong team player
• Passion for all things digital and beauty
• Passion and familiarity with UK online retailers
• Positive attitude and works well under pressure
• Previous experience
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

Desirable

• Experience within an online luxury environment
• Basic to Intermediate knowledge of Photoshop
• Copywriting and proficiency with SEO
• A relevant business degree / diploma
• Previous experience working with websites and optimisation

E-Retail Partnership Intern

12 Month FTC

MISSION

To support the E-Retail Partnership Manager and E-Retail Partnership Coordinator in executing the UK’s e-retail strategy. Split between the Digital and Commercial teams, this is a great opportunity for someone who would like to progress within a Digital Marketing or Commercial role while getting exposure to other digital touchpoints within the business.

ABOUT SHISEIDO GROUP

Our mission : Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?

Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams

1. Leverage our unique portfolio of Beauty brands across all 3 categories

2. Stay agile and capture new retail opportunities

3. Customer-driven decisions

4. Create a great place to work in Beauty

Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.

Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.

We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.

Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.

ABOUT SHISEIDO BRAND

Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.

ABOUT CLE DE PEAU BEAUTE

Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within.

ABOUT DRUNK ELEPHANT

We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.

ABOUT NARS

Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.

ABOUT DESIGNER FRAGRANCES

Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the edgy Zadig&Voltaire to the sensual and effortless delicacy of Narciso Rodriguez; and the intriguing mix of natural and sophistication in Issey Miyake. In selected distribution, we also have the unique collection from the extraordinary perfumer, Serge Lutens and more to come to the market.

ABOUT ULE

At Ulé we are on a mission to promote botanical, conscious beauty, being the first skincare brand to grow its ingredients in our own indoor high-tech vertical farm.

Our formulas are obtained through an avant-garde method of culture that guarantees the purity and power of the plants to give you more resilient skin. We have created a sustainable way of beauty for those who want to enjoy life to the fullest, in harmony with the environment.

ABOUT GALLINEE

At Gallinée we believe in working with your microbiome to help it to look after you. Our products contain a patented complex of prebiotics, probiotics and postbiotics to nourish and support the good bacteria that make your own personal ecosystem. Helping them to look after even the most sensitive skin.

ORGANISATION

Reports to: Senior E-Retail Partnership Manager

Job Location: Shiseido Group London Head Office

Contract type: 1 Year Contract

MAIN RESPONSIBILITIES

Permanent and Launch Asset Coordination

• Ensure all asset calendars and folders are up to date, sharing with the wider teams and with key retail partners in ahead of launch dates
• Complete retailer forms for new launches, editing and localising copy as needed
• Adapt assets graphically either first-hand or through agencies
• Support Commercial in preparation of new line forms for product setup
• Support E-Retail Partnership Coordinator in the delivery of assets to retailers
• Create best-in-class digital launch guides to ensure retailers launch new products flawlessly
• Communicate launch send out status with wider teams regularly

C Retailer Partnerships

• Serve as the primary interface for all digital needs for C retailers with the Coordinator’s support
• Provide digital campaign briefs, assets, feedback and results for these retailers
• Advise Commercial team on the digital partnerships and priorities per retailer
• Continue to support Coordinator and Manager on B and A retailer executions

Audits and Maintenance

• Monitor online retail partner activity for the UK to ensure they are aligned and representing all Shiseido brands in accordance with guidelines
• Check all launches are executed correctly online after the OCD, tracking suboptimal executions and requesting changes as needed
• Perform routine audits on retailer sites to identify issues and correct them, strategising and prioritising based on brand and retailer with Coordinator/Assistant
• Manage and execute all ad-hoc retailer requests

Tracking

• Capture all organic and paid-for coverage on e-retailer sites, social, email and other touchpoints regularly
• Keep track of key competitor activity and launch activations across e-retail
• Present key findings regularly to all Digital Managers alongside other Digital Interns

Digital Projects

• Work with E-Retail team to identify and activate organic opportunities with key e-retailers
• Coordinate the creation of bespoke assets for use on retailer social
• Support E-Retail Partnership Coordinator with ad-hoc projects

PROFILE, SKILLS AND EXPERIENCE REQUIRED

Essential

• Superb organisational skills with a passion for detail and precision
• Able to manage time effectively and prioritise accordingly
• Excellent written English, with a keen eye for grammar, syntax, spelling, and style
• Able to collaborate well with colleagues and internal teams
• Strong awareness of online brand representation and messaging
• Strong team player
• Passion for all things digital and beauty
• Passion and familiarity with UK online retailers
• Positive attitude and works well under pressure
• Previous experience
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

Desirable

• Experience within an online luxury environment
• Basic to Intermediate knowledge of Photoshop
• Copywriting and proficiency with SEO
• A relevant business degree / diploma
• Previous experience working with websites and optimisation

THE BENEFITS YOU’LL LOVE

• 26 days holiday + bank holidays + your birthday day off
• Day off when you get married or move house
• Generous contributory pension scheme – match up to 8%
• Private medical insurance with Vitality
• Generous product allocation & discount
• Life Assurance up to x4 your salary
• Flexible Friday finish
• Flexible & hybrid working
• Wellbeing programmes

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