Ecommerce Customer Service

Ecommerce Customer Services

Based in Moreton-in-Marsh and working 9am to 5pm. Pay commences at £22k-£24k per annum (note that all employees have enjoyed pay rises of at least 20% since joining).

Due to its consistent growth, we are delighted to be working again with an exciting tech company focused on gift experiences.

This is a superb opportunity for a fun, hard-working and ambitious individual to secure a position with genuine prospects for Customer Services career development and progression in the short to medium term.

This Customer Servicesopening will suit someone interested in working in an informal and fast-paced environment where there are opportunities to take on additional responsibilities ranging from ecommerce store management, product development, photography, customer research, order processing, marketing and packaging.

Your core responsibilities (at least to begin with) would be:

Ecommerce Customer Services (40%)

Curate the store's product line

Work with designers to create mock-ups of potential products

Work with suppliers to develop samples of potential products

Manage stock levels and budgeting

Organise product photography

Manage the online store via WordPress

Customer Services Fulfilment (40%)

Ensure timely delivery of packs from point of purchase to receipt

Process orders and pack welcome packs

Customer Service (20%)

Answer customer phone calls

Fortnightly reports on issues, revenue generation and planned products

Additional responsibilities will depend on your interests and abilities.

To find out more or to apply contact Nicole at Brellis Recruitment today

INDG