Ecommerce Merchandiser

Are you looking to elevate your ecommerce career with an Iconic brand? If you’re looking to make your mark on numerous ecommerce campaigns, then this hybrid Ecommerce Merchandiser opportunity at Whittard of Chelsea could be your ideal role!

Based out in the stunning Didcot Head Office 3-days a week, you will play a pivotal part in enhancing Whittard of Chelsea’s ecommerce trading performance, all whilst receiving, generous holiday, product discount and continued investment into your professional development. Not to mention an office kitchen crammed full of Whittard’s exquisite range of teas, coffees and hot chocolates.

Our story began in 1886 when Walter Whittard began selling the finest tea, coffee, and hot chocolate in London with the approach to buy the best. Over 135 years later, our never-ending curiosity to find unique blends and distinctive tastes lives on at Whittard. We continue to flourish, and our ambition will always remain the same – to ensure every customer can enjoy their own Whittard moment, and make each day more special.

A day in the life of an Ecommerce Merchandiser looks like this:

As Ecommerce Merchandiser, you will work closely with the Ecommerce Manager and wider team to develop and implement online merchandising strategies. Adopting a data-first process, you’ll continuously review data using various analytics tools to identify trends and areas for improvement.    

Immersing yourself in the online customer journey and product performance data, you’ll recommend strategies to enhance the customer journey and drive sales.

As Ecommerce Merchandiser, your responsibilities will include:

• Developing, deploying and maintaining online merchandising across the Whittard websites.
• Optimising product listings, imagery and descriptions to drive sales.
•  Using analytics to drive strategies and monitor customer behaviours and conversion rates.
• Working alongside the Ecommerce Manager to continuously explore improvement opportunities.
• Collaborate with the wider Ecommerce and Creative Team to develop product descriptions and media assets to enhance the online shopping experience.

We would love to hear from you if you have:

• Minimum 1 years’ experience in an Ecommerce Merchandising role.
• Proven experience in using online analytics tools to optimise sales and customer experience.
• Knowledge of CMS/Ecommerce platforms.
• Confident in understanding customer behaviour, ecommerce trends and merchandising best practices.
• Understanding of HTML is desirable.
• Exceptional communication skills, with the ability to communicate with internal and external partners.

How to apply…?

If this exciting Ecommerce Merchandiser role has piqued your interest, apply now or contact Michelle at Niche Recruitment!

Niche Recruitment is proud to be working exclusively with Whittard of Chelsea to manage the recruitment of this position.